Bookings and Reception Team Leader

2 weeks ago

Bingley, United Kingdom Ramsay Health Care Full time

Job Description Bookings and Reception Team Leader | Yorkshire Clinic An exciting opportunity has arisen for an enthusiastic and experienced Team Leader to manage and develop our Bookings and Reception Teams and processes at The Yorkshire Clinic. The Bookings and Reception Teams are an integral part of the hospital function with strong linkage to both internal and external customers. This is a permanent position for 37.5 hours per week. This position requires an individual who consistently exhibits a positive attitude and has proven experience of managing successful teams whilst developing processes and reporting systems pivotal to driving and managing our current business. You will have proven experience of delivering results within a pressured environment. You will be an excellent communicator, with the ability to challenge behaviours whilst making significant change at pace. With demonstrated computer proficiency (MS Office, Excel packages) your attention to detail and accuracy is essential as is the ability to effectively time manage a busy team workload. Essential: Previous Team Leader experience Healthcare administration experience - Private Sector or NHS Ability to interrogate data, formulating reports which will influence referral management Proven ability to work to deadlines Ability to manage team resource and within budget Excellent written and verbal communication skills Proven ability to work effectively independently and within a broader team environment as required Flexibility and adaptability to meet the changing needs of the business Demonstrated Customer Service skills **Benefits**: - Competitive Salary plus enhancements where eligible - Contributory pension scheme - Access to the Ramsay Academy - genuine opportunities to grow, develop and specialise in your career - 25 days Annual Leave + Bank Holidays (pro rata) - Private Healthcare and Life Assurance - Free onsite parking - Access to our employee Discount Programme - Wellbeing centre and access to 24/7 employee assistance line for free advice About Us: Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. “The Ramsay Way” culture recognises that people - staff and doctors - are Ramsay Health Care’s most important asset and this has been key to our ongoing success. Click here to find out more. We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that people - staff and doctors - are Ramsay Health Care’s most important asset and this has been key to our ongoing success. We encourage all Ramsay employees to participate in public health vaccination programmes including flu and Covid 19.

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