Homelessness and Housing Options Officer

2 weeks ago

Morpeth, United Kingdom Northumberland County Council Full time

Job Information
This post is fixed term for 2 years and is being funded from Asylum Seeker and Refugee funding. This post will primarily be dealing with clients who present as homeless from the Asylum Seeker and Refugee community.

**ROLE OF THE JOB**

The Homeless and Housing Options service is a county wide service offering advice and assistance to individuals who are homeless or threatened with homelessness. The team covers the whole of the Northumberland area.

You must have a good standard of education to NVQ Level 3 or equivalent with effective IT skills. You should have detailed working knowledge and understanding of relevant legislation including The Housing Act 1996, Homelessness Reduction Act 2017 & Landlord & Tenant Law along with a sound understanding of housing policies and procedures in a public sector environment, and the ability to provide initial advice regarding finance and welfare benefits is required. A relevant professional would be desirable. This post involves regular travel throughout the County therefore you must be able to meet the transport requirements. When required you will also be on call for out of office hours emergency calls for homeless applicants.

**REQUIREMENTS OF THE JOB**
- Understands the diverse functions of a large complex public organisation.
- An active appreciation of the procedural and practical issues relating to the service.
- An active awareness of and active interest in the current issues facing the service.
- Actively undertaking ongoing continuous professional and personal development.
- Understanding of the Council’s housing management and lettings policies.
- Provide specialist advice and guidance.
- Sound understanding of housing policies and procedures in a public sector environment.
- Understands the relationship between costs, quality, customer care and performance and actively monitors progress within the Department.

**NCC INFO AND BENEFITS**

Northumberland is world-renowned as a visitor destination and an ideal location to strike a perfect work/life balance. There is no better way of enjoying the picturesque scenery and stunning coastline than on an everyday basis

Northumberland County Council’s (NCC) vision is “To make Northumberland a county which you regard as a great place to live, in which you can access the activities you enjoy, whilst having the opportunity to learn and thrive”.

For further information about NCC, please visit our website.

Why choose us?

We have some outstanding benefits to offer you, including:

- 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
- Automatic enrolment into the Local Government Pension Scheme
- Flexi scheme - up to 2 days flexible leave available per month (pro rata for part-time employees)
- Local government discount schemes available to all employees with offers at local businesses along with various national brands
- Commitment to work/life balance offering flexibility through various schemes including job sharing, home working, flexible working, term-time only, and compressed hours
- Car leasing scheme
- A starting salary of £31,099 - £34,723 (Band 7)

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