Training Specialist, Agi Data Services
1 week ago
Bachelor’s degree or significant college course work, in communication, education or related field
Proficiency in English verbal and written skills
Learning/training experience and/or certification
Skilled in and can demonstrate experience with planning, creating, implementing, delivering and assessing various types of training
Excellent collaboration, coordination and organisation skills
Experience with one-to-many and one-to-one communication skills in both classroom and tutorial settings
Knowledge of adult learning and training practices
Experience working with remote teams
English written and verbal fluency
Competent user level of Microsoft Office tools (Word, Excel and PowerPoint)
AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us.
The Training Specialist provides an exceptional learning experience, facilitating blended learning for the AGI-DS org. The role requires the ability to support planning, scheduling, coordination and execution of end-to-end training. The Training Specialist will work close with the Training Manager to track and drive completion of training reporting and task completion through the Learning Management System (LMS). Training Specialists also work to identify areas of improvement at a site level and to drive innovation within training approaches.
Key job responsibilities
Facilitate classroom training following the approved curriculum.
Actively work to maintain theoretical proficiency in assigned trainings. Maintain expertise in their current role by staying current on tools, process, procedures, and training techniques.
Manage the classroom to ensure an organized and productive learning environment for all trainees.
Evaluate trainee performance on a daily basis to identify opportunity areas and help improve performance accordingly.
Ensure trainee success by providing coaching & feedback during training and providing feedback to Training Manager on trainee engagement and performance.
Share batch-related observations with the respective Training Manager so that they can take corrective action.
Manage relevant tasks within the Learning Management System (LMS), such as enrolment and scheduling of learners & trainings, and troubleshoot any implementation issues.
Publish training reports as per the agreed standard/template.
Collect the feedback on the effectiveness of the training programs/modules/content through training surveys, ongoing observations or while taking the course(s) and shares it with the relevant stakeholders.
Communicate with the relevant stakeholders on the progress and needs of ongoing trainings.
Bachelor’s Degree in relevant field
Demonstrated working knowledge of eLearning development tools such as Captivate, Articulate Studio/Storyline, Camtasia, Adobe Photoshop/Illustrator, or Flash
Experience working with a globally-distributed management organization
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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