Business Administrator

2 weeks ago

Cardiff, United Kingdom Integra Community Living Options Ltd Full time

**Job Description**:
Job Description

**We are currently looking for a Business Administrator to join our team, based in Cardiff**

Integra Community Living Options (part of National Care Group) support individuals (18+) with complex and enduring mental health needs in South and West Wales. We have over 18 years knowledge and expertise behind us and an excellent record of helping individuals move on to independent living. As a Business Administrator you will supporting the operational functions of the business as well as supporting our staff teams across our 8 residential homes and 1 domiciliary service.

**We know the amazing and life changing work our teams do every day for the people we support, which is why we offer**:

- A Competitive salary of £20,475
- Specialist and Blended Training and Development - we believe in promoting from within
- Access to Digital Perks where you can gain discounts on gym memberships, shopping, theme parks, travel and more
- Unlimited Refer a Friend Scheme to earn £300 per successful referral
- Onsite free office parking.
- Paid DBS checks
- Wellbeing support via our Employee Assistance Programme
- Long service awards
- Auto-enrolment on the company pension scheme

**Role and Responsibilities**:
This role is to support the wider business, working within a fast-paced environment. You will ensure that the back-office duties and processes carry on with efficiency and accuracy, to enable the smooth running of the business. Key tasks include but are not limited to:

- Be able to develop support plans for the Service Manager to complete, Update support files for service users and staff, ensure all files are accurately maintained
- Manage the sending and then checking payments of invoices for service users, Customer billing and credit control
- Respond to telephone enquiries and signposting to the appropriate person e.g. staff queries relating to pay, referral enquiries, job vacancy enquiries etc.
- Take notes for managers as required e.g. absence review meetings, investigation meetings, disciplinary hearings
- Raising purchase orders and sales invoices
- Processing of payroll hours into internal database
- COVID testing and keeping trackers and databases up to date
- Ordering supplies
- Typing up documents
- Archiving, taking minutes in meetings, hearings and appeals.
- Liaising with IT, Phone and Utilities companies, Faxing Scanning/Printing Data inputting, copier maintenance
- Incoming and outgoing Post
- Audits on personnel files
- Prepare for CIW inspections and for Local Authority compliance audits
- Ensure Care Free is being used effectively and an audit trail is visible for the Registered Manager and Regional Operations Manager
- HR Admin where necessary - eg: Inductions, processing of DBS renewals
- Liaise with finance with any changes of care packages.

You should be commercially aware and ideally, will have some experience within a finance / accounts / payroll function. You will also have strong communication and team work skills. Key skills include:

- Good level of I.T literacy including Microsoft packages including Word, Excel and PowerPoint
- Able to understand and follow instructions & policies
- Able to use initiative and have the ability to work to process and meet deadlines.
- Strong organisational skills and the ability to multi-task
- Self-Motivated
- Good written/verbal communication skills to all business levels
- Able to work as part of a team
- The ability to communicate in Welsh (desirable but not essential)

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