Business Administrator

**Based Helmsley, North Yorkshire**

**£Salary Negotiable, Dependent Upon Experience**
- Are you a motivated, bright and ambitious person?
- Do you excel in business administration and customer care?
- Are you ready to develop and progress your career to the next level?

Due to continued growth, we are looking to attract a proactive and diligent business administrator who has a strong commercial awareness. You will enjoy working in a client-facing role and will thrive on helping drive forward the ongoing success of our business.

**About Bisca**

As a luxury design and fabrication specialist, Bisca will this year celebrate its 30th anniversary. We have built an award-winning reputation which sits at the forefront of bespoke staircase design and manufacture. Renowned for exceptional quality and craftmanship, our staircase portfolio features some truly exquisite properties and staircase designs commissioned throughout the world. Furthermore, the positive client feedback we receive remains unsurpassed within our industry.

**Job Specification**

In this role, you will bring energy to the team, working with one of the most talented and creative teams of people in our industry. Your input will be central to all operations, and so this opportunity is about us finding the ‘right personality’ - as well as finding the required skills and experience.

You will have the confidence to work with and support a range of stakeholders including Bisca’s senior management team; clients; architects; interior designers; and suppliers alike. Attention to detail is a prerequisite, while being responsive and able to solve problems are also essential aspects of the role.

**Key Responsibilities**
- Taking customer enquiries and qualifying these to facilitate the sales process
- Liaising regularly with departmental heads and external stakeholders including clients, project partners (architects/interior designers) and suppliers
- Managing the diary of Bisca’s managing director and providing efficient and high quality administrational support on a day to day basis
- Coordinating the fulfilment of key company projects, setting up meetings, following up with actions and organising internal events
- Preparing sales data and generating monthly reports for analysis and review against company targets and expectations
- Ordering and arranging for material samples to be sent out to clients as requested
- Organising site visits and tours for clients visiting our premises and welcoming them to Bisca upon arrival
- Compiling sales presentations and documentation for client meetings
- Inputting and managing data on our customer database, tracking progress of sales opportunities and enabling effective communication
- Taking care of the client after-care, preparing thank-you packs, requesting customer feedback and booking in follow-up calls
- Setting up photo shoots of completed projects and processing images when completed
- Monitoring the fulfilment of training modules by staff and overseeing the onboarding process of employees
- Checking stock levels and placing orders for supplies at appropriate intervals
- Tracking time spent on client projects and highlighting anomalies against expectations

**How To Apply**

Based at our HQ premises in the quaint market town of Helmsley in North Yorkshire, the position is full time with the following working hours:

- Monday to Thursday 8.00am - 17.00pM/Friday 8.00am - 15.30pm

**Application Deadline: 1st November 2024**

Application question(s):

- Are you able to travel to Helmsley Monday to Friday?
- What are your salary expectations?
- What is the earliest date you are able to start?

Work Location: In person

Application deadline: 01/11/2024