Ambulance Care Assistant

**Who are we?**

HTG-UK (Health Transportation Group UK) is one of the UK’s largest Non-Emergency Patient Transport (NEPTS) providers, carrying out over 550,000 journeys on behalf of the NHS every year. We have a total of 11 operational bases across the UK, over 700 employees and are leading the way in delivering safe, caring, high-quality patient transport.

**What can you expect?**

Working as an **Ambulance Care Assistant (Bank)**at our **Redruth base**, you will play an important role in delivering non-emergency transport to medically eligible and vulnerable patients who would otherwise be unable to travel to vital appointments or return home, following admissions to hospital.

Whilst on shift, you will carry out your work either as a single man or in a two-man crew and will be driving and transferring patients with varying needs and mobility requirements and therefore are required to hold a **Full UK Manual Driving Licence**.

The main focus for an **ACA**is to provide comfortable, timely transport whilst delivering high standards of patient care. This is a highly rewarding role, allowing you to make a real difference to the experience of our service-users.

We have bank and full time, permanent positions available, working varied shift patterns (Earliers, Mids & Lates) between the days of Monday to Sunday.

More information on Working Patterns / Rota’s will be discussed in detail at the interview stage.

**Salary per annum**:
Based on 37.5 hours a week = £23,400

**What will you receive?**
- A rewarding job
- Flexible working - 16-45-hour contracts available
- Minimum of 6 weeks’ notice of rota patterns
- Market-leading pay rates
- Regular overtime paid above standard hourly rates
- Contractual sick pay
- Full training (Paid) - Full comprehensive training is provided for the first 2 weeks of employment and then mentoring with more experience ACA’s once training is completed
- Employee assistance programme
- Regular competitions and prizes
- Opportunity for further development into management and emergency care
- Refer a friend bonus scheme - Receive £500 for each friend you refer

**About you**

First and foremost, you will be caring and compassionate. You will be flexible, reliable and able to provide comfort, as well as reassurance to our patients. A friendly smile and encouraging approach will make a real difference to the patients that you help, giving them a much-needed boost before or after an appointment.

You will be lifting and supporting patients in this role and therefore need to have a good level of physical fitness and have the willingness to undergo suitable training such as; Manual Handling, First Aid at Work, Safeguarding, Infection Control and Driver Training.

If you are passionate about people and want to work in a role where you can give back to the community, then consider a career with HTG-UK.

**Equal Opportunities**

The Company’s Equal Opportunities policy affirms our commitment to ensure that no patient, employee or prospective employee is discriminated against, whether directly or indirectly on the grounds of gender, sexual orientation, age, marital status, responsibility for dependants, disability, religion, creed, colour, race, nationality, ethnic or national origin, trade union activity, social background, health status, or is disadvantaged by conditions or requirements which cannot be shown as justifiable.

**Safeguarding**

The organisation takes the issues of Safeguarding Children, Adults and addressing domestic violence very seriously. All employees have a responsibility to support the organisation in our duties by:

- Attending mandatory training on Safeguarding children and adults
- Making sure they are familiar with their and the organisation’s requirements under relevant legislation
- Adhering to all relevant national and local policies, procedures, and professional codes
- Reporting any concerns to the appropriate authority

**Job Types**: Full-time, Permanent

Pay: £23,400.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Referral programme
- Sick pay
- Store discount

**Experience**:

- Driving: 2 years (required)
- Caring: 2 years (required)

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 14/03/2025