Floor Supervisor Wanted

6 days ago

Manchester, United Kingdom Compass Group Full time

We are looking for an energetic, driven, and professional Floor Supervisor to join our team at **Escape to Freight Island, Manchester, Piccadilly**. This amazing bar and event space with regular shifts being offered.

You will be required to be able for at least two 10 hours shifts a week. The shifts will mainly be on a Saturday and Sunday, however, sometimes a Friday may be required instead. There will be three shift patterns available and you would need to be comfortable doing all three, **10 am-8 pm**, **12 pm-8 pm**, and **4 pm-1 am**. **This position would be offered as a 6-month Guaranteed minimum hour contract.
As Front of House Floor Supervisor, you will support the FOH Managers by ensuring all the different teams are professionally organized and managed with high customer care and quality. You will be allocated an area of the venue and will be expected to lead and supervise that area at the ground level. You will keep the team members in their section on task, organize break times, and liaise with the Floor managers to facilitate the efficient running of the shift. You will be the floor managers’ eyes and ears on the ground and should be in full communication with them whilst on shift. Supervisors may be asked to lead all areas of the service, including events & private hire. Leadership skills are essential and the ability to translate instructions to actions. You are an experienced and driven leader and manager of teams, passionate about hospitality, with strong interpersonal skills and the ability to deliver a world-class guest experience. Please be aware, this position is for a late-night, weekend-focused venue, full availability is preferred.

Key Skills We are looking for:

- Excellent supervisory skills
- Self-motivation and ability to work using own initiative and under pressure
- Excellent problem-solving skills, adaptable and flexible
- Proven ability to provide and instill outstanding customer service
- A hard worker who takes pride in their work
- Leads with integrity, empathy, and a professional and approachable style
- Hands-on approach, but able to work strategically
- Fun, friendly, and a team-player

Rate of Pay

Starting rate for a Floor Supervisor will be £11.95 p/h.

Working Hours

Regular shifts will be available from Wednesday - Sunday on-site, to shift will be predominantly evening and you must be comfortable finishing as late as 2:00 am.

Why work for Freight Island

Freight Island bar operations are run by Peppermint Events who are part of Compass Group UK. As such you would benefit from having training and access to Compass Group’s Benefit and Perks programme once you join alongside our Health & Wellbeing Support Programmes which includes Access To Our Employee Assistance Programme

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