Service Lead

5 days ago

Scarborough, United Kingdom North Yorkshire Council Full time

**Salary: £23,200 per annum (pro rata of £29,000 FTE)**

**Contract Type: Permanent**
**Vacancy Hours: 30 hours per week**

**Location: Northallerton Office**
- Carers Plus Yorkshire is a well-established charity of over 29 years, providing information, advice and support to unpaid family Carers and the wider community across multiple districts of North Yorkshire including Scarborough, Whitby, Ryedale, Hambleton and Richmondshire._

We are seeking a Service Lead for 30 hours per week

This role will be based in our Northallerton office four days per week and be responsible for supporting the delivery of services in Hambleton and Richmondshire.

We’re looking for a Service Lead who has excellent organisational skills and an enthusiastic, friendly manner to keep the team thriving You will have a natural flexibility in handling day-to-day operations at the Northallerton office. You will be a first point of contact for staff queries and supporting the day-to-day work across each service.

The Service Lead will provide a strong, reliable support for operations by helping to develop procedures and implementing them, as well as ensuring effective and efficient communication throughout the team.

You will also help us achieve organisational efficiency by nurturing a positive, inclusive work environment.

You will undertake regular client casework (minimum or equivalent of two days per week), holding the responsibility for an allocated caseload of carers for 1:1 carer support (inclusive of our adviceline calls, home visits, outreach, and telephone support).

You should be a well-rounded and excellent communicator, with empathy, enthusiasm, a good sense of humour and a passion for driving Carers Plus Yorkshire forward.

If this sounds like the role for you, we offer in return an attractive annual leave package of 25 days plus bank holidays (with service length increases up to 30 days plus bank holidays). We also offer a healthcare cover plan for free dental and optical care plus a range of other benefits.

Own transport essential due to rural location.

**Key Dates**

**Interviews will take place on: Friday 14th June in Northallerton**

North Yorkshire Council (NYC) advertise vacancies on behalf of schools and external organisations (third parties) in North Yorkshire. NYC are not responsible for the recruitment/employment practices of third parties and accept no liability in relation to the vacancy and any subsequent recruitment/employment processes. Enquiries regarding the vacancy or practices should be made directly with the third party.

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