Field Collections Agent

1 week ago

Runcorn, United Kingdom Orbit Full time

Due to company growth, a number of exciting opportunities have arisen for a Field Recovery Agent to join our expanding team.

**Full UK Drivers Licence is essential**

**Starting salary of £26,748 plus bonus up to £4,000 per annum**

**What can you expect from us?**
- Flexible working patterns, decided by yourself for a better work-life balance (25% of hours will be worked during our prime operating window)
- Fully funded company van and fuel card (for work use only)
- 31 days holiday which includes bank holidays (Increasing with length of service)
- Annual 2-week December shutdown
- Discount and cash back at hundreds of high-street shops
- Comprehensive training to ensure we fully prepare you for the role - 3 weeks classroom training and 1-2 weeks on the job training with an experienced agent

**What you’ll be doing**
- Working within a geographic region, you will be conducting door to door visits to customers and talking to and helping people from all walks of life, who have fallen into financial difficulty
- Asking questions and listening to customers to understand their situation
- Creating and negotiating appropriate repayment plans to help customers resolve their arrears
- Updating our user friendly systems with everything you’ve done to resolve the situation
- Being responsible for managing your own workload and shift patterns by working hard at your fair customer outcomes and your efficiency and productivity levels to deliver the expected performance and company standards

**What are the skills you need?**
- Confident in speaking to people face to face and on the phone
- The ability to listen and make good decisions from what you hear
- Be good at asking questions and act upon the answers to find the best solution for our customers and our business
- Excellent time management skills with the ability to manage your own workload and remain motivated
- The ability to work independently (once trained) and make a positive contribution to your team
- A strong culture is so important to Orbit so we look for individuals who can demonstrate being caring, honest and inclusive to match our company values

You will be working on a 40 hour contract during our operating window of Monday to Friday 8am-8pm & Saturday 9am-1pm, where you will contact and visit customers. You will determine the hours you work during this window taking into account the ‘prime hours’ requirement.

**What happens next?**

If this sounds like the role for you and if you would like to join our rapidly expanding company that offers career progression, then we would love to hear from you We are looking for people to interview and join us asap
- Job Ref: CCAFLD_

  • Debt Recovery Field Agent

    2 weeks ago

    Runcorn, United Kingdom DCBL (Direct Collection Bailiffs Ltd) Full time

    Debt Recovery Field Agent role at DCBL (Direct Collection Bailiffs Ltd) DCBL (Direct Collection Bailiffs Ltd) provided pay range This range is provided by DCBL (Direct Collection Bailiffs Ltd). Your actual pay will be based on your skills and experience. Talk with your recruiter to learn more. Base pay range DCBL is a highly successful client‑focused...

  • Inbound Collections Agent

    3 days ago

    Runcorn, United Kingdom DCBL Full time

    An exciting new opportunity for Inbound Collections Agents to join an award winning, rapidly expanding organisation. If you have a background in accounts, customer service or admin, or are looking to start your career, we want to hear from you! DCBL is a highly successful client-focused business and we are one of the market leaders, with the business...

  • Inbound Collections Agent

    1 week ago

    Runcorn, United Kingdom DCB Legal Ltd Full time

    **DCB Legal Ltd** is a legal practice specialising in debt recovery, civil & commercial litigation. As one of the largest issuers of County Court Claims in the UK and due to our continuing success, DCB Legal are looking to recruit several **Inbound Collections Agents** to support the continued growth of the business. **Inbound Collections Agent **are the...

  • Inbound Collections Agent

    2 weeks ago

    Runcorn, United Kingdom DCB Legal Ltd Full time

    An exciting new opportunity for Inbound Collections Agents to join an award winning, rapidly expanding organisation. If you have a background in accounts, customer service or admin, or are looking to start your career, we want to hear from you! Due to a rapid growth in demand, we have several exciting telephone based, Inbound Collections Agent positions...

  • Collections Advisor

    5 days ago

    Runcorn, United Kingdom Fintelligent Full time

    We're are recruiting for an award-winning organisation who have over 30 years' experience in the legal sector and are looking to recruit several Collections Advisors to join their established team. This is a fantastic opportunity to join a company that offer excellent career development, a competitive salary and a bonus scheme twice a year. The Package for...

  • Senior Commercial Debt Recovery Agent

    1 week ago

    Runcorn, United Kingdom DCBL (Direct Collection Bailiffs Ltd) Full time

    Join to apply for the Senior Commercial Debt Recovery Agent role at DCBL (Direct Collection Bailiffs Ltd)Base pay rangeDCBL is a highly successful client-focused business and are one of the market leaders in Debt Collection. We are committed to maintaining the highest standards, exceeding guidelines set out by our various accreditations.We are seeking an...

  • Debt Recovery Associate

    7 days ago

    Runcorn, United Kingdom DCBL Full time

    From £25,000 to £30,000 per annum Depending on experience - Permanent Direct Collection Bailiffs Ltd, is a very successful client focused business and is one of the market leaders in all forms of debt recovery with the business showcased on Prime Time television on 5 Star and Channel 5's, 'Can't Pay We'll Take it Away'. This role would be ideal for an...

  • Senior Commercial Debt Recovery Agent

    22 hours ago

    Runcorn, United Kingdom DCBL Full time

    DCBL is a highly successful client-focused business and are one of the market leaders in Debt Collection. We are committed to maintaining the highest standards, exceeding guidelines set out by our various accreditations. By liaising with clients over the telephone, you will have the opportunity to build a strong rapport, provide an excellent service and...

  • Technical Support Executive

    3 days ago

    Runcorn, United Kingdom Exchange People Full time

    **Technical Support Executive required in Runcorn - up to £25,000 per annum.** Our client has a fantastic opportunity to develop your skills and experience by working as **Technical Support Agent** at their hub in **Astmoor Industrial Estate, Runcorn.** **Responsibilities**: - Offering initial technical support to clients. - Allocation of Fault Calls to...

  • Operations and Logistics Manager

    3 weeks ago

    Runcorn, United Kingdom Owen Daniels Full time

    Operations & Logistics ManagerAre you an experienced Operations & Logistics Manager with a proven ability to lead multi-discipline teams in a fast-paced environment? Our client is looking for a dynamic individual to oversee all operational, warehouse, logistics, and field activities—ensuring efficient, safe, and compliant service delivery across the...