Ward Hostess/host

We are seeking a Ward Host to join our catering team, to work on our University Hospital of North Tees site. This is a fantastic opportunity to join a supportive team, to help provide a high quality and efficient, patient orientated catering service working within the ward areas. Full training will be provided, so previous experience is not essential, and this will be a great role for someone looking for the next step in their career.

**Benefits of working for NTH Solutions include**:

- A competitive annual leave allowance, starting at 28 days per annum (pro rata)+ Bank Holidays
- An annual, performance based bonus
- Opportunities for Personal and Professional Development
- Working within a supportive, inclusive organisation
- Health and Well-Being Initiatives
- Enrolment into a pension scheme

As a Ward Hostess, your role is integral in the provision of a comprehensive catering service for our patients, visitors and staff, the NHS couldn’t function without you.

**Duties include**:

- Collating patient choices of the menu
- Preparation of food
- Plating and presenting the patient meals on the wards
- Providing a beverage and snack round

The catering department currently offer a shift pattern of working 2.5 days over 7 days, which will include some weekend working.

NTH Solutions is a wholly owned subsidiary company of North Tees and Hartlepool NHS Foundation Trust, established in April 2018 to provide estates, facilities and support services.

Our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.

At NTH Solutions we work as a team, we support each other, learn from one another and have our patients at the heart of everything we do.

We are looking to employ honest, dedicated individuals to join our team, we recruit for values and together, we are North Tees and Hartlepool.

**The role will include**:

- Basic preparation of ingredients, salads, sandwiches, hot snacks, gravies, custard in a food safe manner
- Ward based processing of patient crockery, cutlery and food service utensils through mechanised dish wash machine
- Reconciling patient meal deliveries against meals ordered and inform the catering help desk of any shortages/inaccuracies
- Ensuring economical use of food/ingredients and minimisation of waste
- Meeting food service time-scale
- Maintaining high standards of cleanliness in designated work areas within documented cleaning schedules, as well as ad hoc cleaning duties
- Ensure high standards of food safety and Hazard Analysis Critical Control Point (H.A.C.C.P) are achieved and maintained
- To work safely in accordance with Trust Health & Safety Policies
- Ensure accurate and complete records of core food temperatures, refrigerator temperatures and cleaning schedules are kept
- Competent in the completion of basic departmental forms and other relevant Trust documents
- Work towards the objectives agreed in the Annual Personal Development Review process
- Contribute to service improvement by evaluating own work and that of the team and making changes where appropriate
- Competent in understanding and working within the remit of the Trust’s confidentiality policy
- Take responsibility for personal development and education and maintenance of a personal development plan