Operations Specialist

2 weeks ago

Hemel Hempstead, United Kingdom InPost UK Full time

**Operations Specialist job overview**:
We are looking for someone who can unlock the potential of our operations processes in an extremely fast-paced environment. As an Operations Specialist, you will own the end to end process associated with the installation of smart parcel lockers across the UK.

**Operations Specialist key areas of responsibility**:

- Schedule and manage contractors across multiple locations simultaneously.
- Create and maintain a direct relationship between site landlords, commercial managers, and installation service providers.
- Facilitate the end to process from site surveys to installation sign-off.
- Deliver on key installation and operational KPIs

**Successful Operations Specialist applicants will be**:

- **Self Driven**:_ You have superior enthusiasm, integrity and execution on tasks. You don't get overwhelmed easily
- **Naturally curious**:_You're innovative and creative in your problem-solving and you constantly search for ways to tweak and optimize processes
- **A team player**:_You're willing to help wherever needed, partnering with co-workers and other departments to solve problems
- **Biased towards action**:_You make things happen in a big way by seizing the initiative and unblocking bottlenecks in your way
- **Comfortable with people**:_Verbal and written communication skills that build relationships with estate owners, suppliers, and enable operational success.
- **Highly organised**:_You have exceptional organisational skills, you are comfortable dealing with large quantities of data, and have a logical way of expressing solutions.

**Operations Specialist Key skills and Experience**:

- 1+ years of functional operations experience
- Evidence of operations management within a fast-paced environment
- Experience working with subcontractors is preferred
- Proven track record in the execution of operational processes and project coordination
- Demonstrated enablement of a physical operation, including delivering against KPIs
- Exceptional communication and organization skills
- Strong data management skills (Excel etc)

**InPost UK**:

- Who are we?

We’re changing the way consumers think about delivery for the better and on a mission to shake up the delivery universe by putting an end to waiting in line, missed deliveries and encouraging sustainable consumer behaviour.

We work fast, but don’t compromise on quality. Our expectations are high, but our people are the reason we succeed. Our community works together to enable growth within each team and the company as a whole. We’re passionate about our mission and our products.

Our team holds unrivalled experience in technology, scale-up growth, sustainability, logistics and supply-chain.

We’re not looking for just anyone. We want to work with people who aren’t afraid to bring ideas to the table, to make mistakes, and to challenge it all. We’re looking for people with drive and curiosity, who will join us in re-writing the norm.

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£28,000.00 per year

**Benefits**:

- Casual dress
- Employee discount
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
- Store discount

Schedule:

- Monday to Friday

Application question(s):

- Do you have right to work in the UK?

**Experience**:

- operations coordinator or similar: 1 year (preferred)

Reference ID: OPSHH01

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