Player Care Officer

**JOB TITLE**:Player Care Officer (U14 - 18s)
**DEPARTMENT**:Player Care / Academy
**REPORTS TO**:Head of Education & Academy Player Care
**DIRECT REPORTS**:None

**JOB DESCRIPTION**
**LOCATION**:Sir Jack Hayward Training Ground

**HOURS**:37.5 hours per week, to include evening and weekend work to meet the needs of the
players for the relevant phase
**DATE**: January 2025

**We are Wolves; progressive, determined, bright, unified and humble. A pack that is hungry for**

**success. Wolves is one of the fastest growing professional football clubs in the UK, and also boasts**

**one of the richest histories in the beautiful game.**

Formed in 1877, Wolves was a founder member of the Football League, and was one of the

country’s most successful sides in the fifties and sixties. During a two decade spell the Black

Country’s most decorated side won three First Division titles and one of its four FA Cups.

Fast forward to 2022, three seasons at Molineux saw Wolves clinch the Sky Bet Championship
trophy with 99 points, followed by a seventh-place finish in the Premier League, which included
memorable wins over Manchester United, Tottenham Hotspur, Chelsea and Arsenal. The next
season saw the team complete a memorable double over the reigning champions, equal the
previous season’s seventh place finish and reach the quarter finals of the Europa League all as part
of the ‘longest season’ in league history, either starting before or finishing after all other teams.

But this post is about not what we have done, but what we will achieve next.

**We are committed to safeguarding and promoting the welfare of children, young people and adults**
**at risk. We expect all colleagues and volunteers to share this commitment. This means that the post-**
**children, young people and adults at risk and to ensuring that Wolves is free from discrimination and**
**harassment.**

**Job purpose**

The Player Care Officer will ensure that our players (U14to U18) and their families are provided with
the best possible care, support and development so they can achieve their potential on and off the
pitch.

You will be working directly with the players, their families and the staff at the club in order to ensure
there is a joined-up approach to their health and wellbeing and that the right support is in place.

You will lead the player care programme in the Youth phase whilst being an integral part of the team
striving to develop a best in class programme that allows all academy players to develop skills and
qualities in-keeping with Wolves philosophy and values.

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**Key responsibilities**

**General responsibilities**
- Compliance with Club policies
- Compliance with the Club’s health and safety procedures
- Compliance with the Club’s safeguarding policies
- To promote the Club’s values
- To work consistently to embed equality & diversity into the Club
- To undertake such other duties as may be reasonably expected
- To maintain professional conduct at all times

**Safeguarding**
- This role carries a specific safeguarding responsibility. This means that the post-holder is

vulnerable people.

**Key relationships**
- Develop close professional relationships with U14 and U18 players and parents, becoming a

key point of contact and providing a highly responsive and holistic level of care.
- To support the induction process of new players (14-18), to ensure that their welcome and

registration into the Academy allows them the best possible opportunity to develop and settle
- To work with the MDT to ensure that the players journey is tracked and documented allowing

for smooth transition between phases
- To lead on the creation and implementation of individual learning plans for players
- To assist in delivering a lifeskills plan that builds through the player journey
- To work with the operations and education team to ensure that all off field provision is synced

and high quality
- Develop and contribute to opportunities that aid the holistic development of our players.
- To attend and support matchday activity, tours and tournaments across the programme
- To coordinate the player parliament across the PDP linking in with the members from FDP and

YDP
- Develop and create a communication stream to promote the value of player care in the player

journey
- To develop a process of tracking the player journey to support development and in line with

EPPP requirements.
- To ensure all private fostering arrangements are in place for the host family provision ensuring

that all parties are supported
- To be an integral member of the wellbeing forums.
- To support the wider player care and academy operations team with any associated duties as

and when required.
- To work with the Education department to deliver bespoke education and lifestyle programme

and projects.
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- To support the wider player care and wider academy teams with any associated duties as and

when required.
- To work with the Accommodation officer to ensu