Digital Marketing Apprentice

**Tech-Takeback** is a non-profit company on a mission to change the way the UK thinks about electrical waste. Through our RevaluElectricals service, we collect a wide range of electricals from peoples’ doorsteps; from old laptops and tablets to sat navs and toasters. And we give them a second life - even the ones that are broken Donations are securely data-wiped, refurbished and redistributed to the most vulnerable groups in our society. Anything we can’t reuse is broken down and sent for specialist recycling.

In March this year, we launched Revaluit, our unique high street shop selling high-quality refurbished electrical goods at affordable prices. In September, we’ll be launching an exciting new venture next door. Revaluit Hub is a circular economy home working space where people are welcome to come and work (alone or with friends/colleagues) to take advantage of our Internet, free teas and coffees and friendly working atmosphere.

We're a small but friendly and supportive team who will value your input and do our best to help you get as much from your Apprenticeship as possible. You'll gain new skills, fantastic evidence for your portfolio and an increased understanding of Tech-Takeback’s work and the vital social, environmental and economic issues we address.

**About the role**:

- Location: Revaluit, Pavilion Parade, North Street, Brighton BN1 1EE
- Hours: 37 per week. Shift patterns to be agreed
- Pay: £6.83-£9.50/hour, dependent on age

**Key Purpose of the Role**:
**Core Responsibilities**:
1 - With support from our Systems and Design Manager, and the wider team, actively promote Tech-Takeback’s work and community services via a range of online platforms:

- Periodically help to review and update our website
- Develop and run social media campaigns to
- Raise awareness of Tech-Takeback and celebrate our successes
- Drive customers to Tech-Takeback’s Revaluit shop and Revaluit hub
- Promote and drive sales of stock at the Revaluit shop
- Encourage donations of unwanted tech and other items collected by Tech-Takeback
- Market events, volunteering and other activities.
- Alongside our Customer Service team, create a proactive and interactive online presence by responding to messages, comments and queries on our social media pages.

2 - Make use of online marketing avenues to promote sales of high value items online:

- Develop a strong eBay presence; upload eye-catching images and accurate descriptions to help boost sales and ensure customer satisfaction
- Support the customer experience by ensuring that items are packaged and posted quickly and efficiently
- Explore and possibly develop other online sales opportunities such as Facebook marketplace etc
- Providing support for other activities taking place at Revaluit and the Revaluit Hub, for example:

- Our new Library of Things and coffee pod collection service
- Community events and workshops at the Revaluit Hub (this may require occasional weekend or evening work, to be agreed in advance)

3 - Provide occasional support and cover in the Revaluit Hub or shop, by:

- Welcoming customers
- Taking payment, including card payments and cash handling
- Maintaining a clean and tidy front of house
- Responding to customer queries and requests for support.

4 - Attend training to help you develop your digital marketing and workplace skills. This includes:

- All training provided by the Impact Academy as part of your apprenticeship
- Internal training on Tech-Takeback’s systems and processes
- Any other training identified by Tech-Takeback that will be of benefit to you in your role

5 - Play an active role in the Tech-Takeback team, including
- Supporting the smooth running of our operations by helping to keep the back office clean and tidy
- Report on a weekly basis, or as otherwise agreed, to the Retail Manager on all relevant issues or general concerns.
- Attending team, front of house and staff meetings as appropriate

6 - Undertake any other reasonable duties and responsibilities required, in line with the grade of your role.

**Who we’re looking for**: _ _A creative and enthusiastic digital marketing assistant

**Essentials**:

- Friendly and positive, comfortable interacting with people from across the Brighton and Hove community
- Punctual and reliable, with a professional attitude
- Excellent verbal and written communication skills
- Confident writing for different audiences and media types
- Strong IT skills, confident in Microsoft Office
- Project management skills
- Able to work on own initiative and as part of a team
- Interested in learning and your personal development
- GCSEs in Maths and English

**Desirable**:

- An understanding of online marketing concepts and best practice, including SEO and analytics
- An understanding of, or interest in learning about web-building and editing, and the fundamentals of HTML/CSS
- An interest in technology, environmental issues and/or waste management and recycling

**Salary**: £6.