Senior Client Support Assistant

1 week ago

Birmingham, United Kingdom Yoke for CWS (AMS) Full time

**Senior Client Support Assistant**
- Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you._

**Location**:Birmingham

**Start date**:ASAP

**Rate of pay**:£13.48

**Working hours**:35 hours per week - Mon
- Fri - 9-5

**Length of contract**:Minimum 6 months with good opportunity to be extended

**Hybrid work at home available upon completion of training**

**BENEFITS**:

- Free access to UnMind - a mental health and wellbeing platform that you can use throughout the duration of your assignment to support with mental health, life events, and physical health and wellbeing.
- Access to a benefits scheme giving you discounted holidays, vouchers, saving bundles, competitions and giveaways and a 24/7 worker assistance programme including always having accessible counselling services.

**ROLE DESCRIPTION**:
Currency Servicing Team which forms a key part of Banking Operations (“BCB COO”) within Commercial Banking. The team works closely with Relationship Managers and Product teams providing critical day-to-day banking services to customers in Corporate & Institutional Banking (CIB), and Business & Commercial Banking (BCB).

BCB COO is based in seven locations across the UK, with over 1,000 colleagues servicing Commercial Banking customers and delivering specialist banking and trade product services. You will set-up new products, provide everyday banking services and support international trading.

As a Client Support Assistant within Onboarding, you’ll be opening accounts for our clients, some being more complex than others. You'll develop an understanding of individual client needs and concerns and take personal responsibility for resolving client concerns. Work within the team is multifaceted so you'll be fully supported through your initial training. Using every Client interaction as a chance to impress by delivering an exceptional service. You'll coordinate and prepare documents to gather and summarise data for reporting.

**SKILLS REQUIRED**:

- Excellent customer service skills
- Data management
- Computer literate
- Flexible and adaptable to change
- Ability to work as part of a team
- Ability to navigate around multiple systems

**WHAT’S IN IT FOR YOU?**
- Excellent induction training
- Competitive rate of pay/pay progression
- Gain experience and new skills
- Great insight into the banking sector
- Potential for extension
- Lloyds Banking Group is committed to helping customers build for their future, which means a great opportunity for you to make a real difference. To apply, click on the link and you will be sent a response immediately with next steps (please check your junk mail just in case). Complete an online assessment in your own time and one of our recruitment team will be in touch within 24 hours once you’ve completed to talk you through the role in more detail let you know what happens next_

**Job Types**: Full-time, Temporary contract
Contract length: 6 months

Pay: £13.48 per hour

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: 88363-1 / LBG00417

  • Senior Client Support Assistant

    1 week ago

    Birmingham, United Kingdom Alexander Mann Solutions Full time

    **Job Title**: Senior Client Support Assistant **Location**: Birmingham **Start** **Date**: ASAP **Rate** **of** **pay**: £12.85 **Working Hours**: Monday to Friday (35 hours per week) As the largest digital bank in the UK, Lloyds Banking Group is on a journey to ensure they can support the customers of today and tomorrow. Lloyds Banking Group is...

  • Senior Investment Assistant: Client

    2 weeks ago

    Birmingham, United Kingdom EFG Harris Allday Full time

    A financial services company based in Birmingham is seeking a Senior Investment Assistant to manage complex client transfers and promote investment products. The ideal candidate will have extensive investment assistance experience and a CISI Level 4 qualification, with a goal to achieve Level 6 within 24 months. Responsibilities include engaging with clients...

  • Live-in Care Assistant

    1 week ago

    Birmingham, United Kingdom Unique Senior Care Full time

    **Live in Care Assistant - up to £784 per week plus regular bonus** **WAKING NIGHTS** - **Free Training user friendly online modules with hands on socially distanced sessions** - **Immediate starts available** - **growing industry with job security** - **Paid professional development - Level 2, 3 and 5 diplomas in Adult Care** - **Non - Uniform** -...

  • Client Support Assistant

    4 days ago

    Birmingham, United Kingdom SB Global Network Full time

    _An exciting opportunity to grow, develop, and build a rewarding career in a fast-paced sales environment!_ We’re expanding our team and looking for an enthusiastic **Client Support Assistant** to help deliver exceptional service and support to our clients. This is a **full-time, entry-level role** with clear opportunities for **career progression**,...

  • Care Assistant

    13 hours ago

    Birmingham, United Kingdom Unique Senior Care Full time

    **Care Assistant - Domiciliary Care -Solihull - up to £28 per hour** **Full Time and Part Time hours available. We are especially looking for Carers to work early mornings from 7am 9am and evenings 7pm 10pm. As part of your rota, you can work either alternate weekends or work on the same one day every weekend.** **Full UK Driving License, Car and Business...

  • Care Assistant

    2 weeks ago

    Birmingham, United Kingdom Unique Senior Care Full time

    Looking for a rewarding Care Assistant job in Sheldon? Join our team and be part of a company known for outstanding, person-centred domiciliary care. Whether you’re an experienced Carer, Healthcare Assistant (HCA), or new to care, we’ll provide full training and support to help you thrive. As a Domiciliary Care Assistant, you’ll be supporting people in...

  • Client Support Assistant

    1 week ago

    Birmingham, United Kingdom Portico Full time

    Company Description Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Live-in Care Assistant

    6 days ago

    Birmingham, United Kingdom Unique Senior Care Full time

    **Live-in Care Assistant - up to £840 per week** Unfortunately, we have no capacity for male care assistants at present. **Why choose us?** - Award-winning training programme fully-funded by us - Flexible rotas - Double bank holiday pay alongside loyalty bonus, holiday pay and 3% pension scheme - Mileage paid and food allowance - No uniform - this is more...

  • Client Support Assistant

    10 hours ago

    Birmingham, United Kingdom Portico Corporate Reception Management Full time

    Portico are currently recruiting for a Client Support Assistant, based at the Birmingham offices of one of the largest law firms in the world. The Client Support Assistant will be part of a team of 3 responsible for looking after the visitor journey, reception desk, meeting room management, as well as ad hoc admin duties and liaising closely with other...

  • Senior Business Assistant

    2 days ago

    Birmingham, United Kingdom BNP Paribas Full time

    SENIOR BUSINESS ASSISTANT (BIRMINGHAM - CLIENT FINANCE) (JOB NUMBER: BHM695) Client Finance is a national team based in our Birmingham office serving the Property Management accounting needs of all our UK property management and corporate occupier clients. The team includes specialist client accountants and accounts assistants who act as the primary point...