Client Support Assistant

7 hours ago

Birmingham, United Kingdom Portico Corporate Reception Management Full time

Portico are currently recruiting for a Client Support Assistant, based at the Birmingham offices of one of the largest law firms in the world.
The Client Support Assistant will be part of a team of 3 responsible for looking after the visitor journey, reception desk, meeting room management, as well as ad hoc admin duties and liaising closely with other internal departments to ensure a smooth overall experience.
Applicants must have a bubbly personality and excellent people skills, giving them the ability to build long lasting relationships. They will have the ability to work well under pressure, as well as the ability to multi-task and manage their day effectively to balance the needs of visiting guests with room bookings and events management.
Experience of delivering 5 star service within a busy corporate or hotel environment is essential.

Hours: 35 Hours per week from Mon-Fri
Closest train station: Birmingham Snow Hill

**Salary**: £22,500

Why PORTICO?
Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging
Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in our careers. We are one vibrant community and love to get together and celebrate our success.
Our people are customer service superheroes With a passion to serve and help people within the most prestigious environments, you will often encounter them in landmark buildings where they will be greeting visitors with a genuine smile and offering help to anyone in need.
At Portico hard work and commitment are never overlooked. We provide every team member with the very best coaching, encouragement, support, and training to flourish and reach their full potential. Our recognition programmes focus on an impromptu ‘thank you’ scheme, the Annual Portico People Awards and long service awards.

Benefits:  We provide you with a competitive holiday allowance, pension, life insurance, enhanced annual leave, Recommend a Friend Bonus Scheme and thank you voucher scheme.
We also have a 24-hour confidential helpline for employees, providing counselling & information services. You will also have access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more. Our Training Academy provides excellent training and development opportunities for our people.

**Job Types**: Full-time, Permanent

**Salary**: £22,500.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
- Sick pay
- Store discount
- Wellness programme

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Birmingham, B3 3AL: reliably commute or plan to relocate before starting work (required)

Reference ID: 10337

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