Housing and Wellbeing Assistant

2 weeks ago


Blackburn, United Kingdom Great Places Housing Group Full time

Job Advert

**Housing and Wellbeing Assistant**

What you’ll be doing
- You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement ;
- You will encourage feedback from customers, recording and responding to any complaints and compliments;
- You will ensure any safeguarding concerns are promptly dealt with and appropriate action is taken in line with Great Places procedures;
- You will actively ensure the security of the building,, conduct health and safety inspections, and report communal repairs through appropriate channels.You will follow financial procedures and take responsibility for all monies held and received;
- You will be responsible for communal cleaning and void cleaning, along with the wider team.

What you’ll need
- Qualified to minimum level 2 in English and Maths
- Evidence of IT skills
- Experience of providing a customer facing, front line service in a busy environments whilst maintaining a courteous and helpful manner.
- The ability to develop, and project, a positive image of Great Places through interpersonal, written and verbal communication skills.
- Ability to complete tasks in an accurate and timely manner when working under pressure and maintaining attention to detail.
- Effective liaison with colleagues and other stakeholders to give or find information to resolve problems.

WHAT WE WILL GIVE YOU IN RETURN FOR YOUR HARD WORK AND COMMITMENT
- ** Pension** **|**DC Scheme (up to 10% contribution from both colleague and Great Places)
- **
WPA** **|**Healthcare auto enrolled at no contribution level with £1250 of savings available
- option to increase & add on family members
- **
The Market Place** **|**high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
- **
Annual Leave** **|**Start at 26 days annual leave, increasing up to 30 days + Bank Holidays
- **
- **
Savings Club** **|** You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary)
- **
Sharing Greatness | **Our colleague incentive scheme where colleagues can earn £300 by helping the business achieve business targets.
- **
Help with transport | **We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates.

At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.

“Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment.

Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website”.



  • Blackburn, United Kingdom Great Places Housing Group Full time

    Housing and Wellbeing Assistant What you’ll be doing You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement ; You will encourage feedback from customers, recording and responding to any complaints and compliments; You will ensure any safeguarding concerns are promptly dealt with and...


  • Blackburn, United Kingdom Great Places Housing Group Full time

    Job Advert **Housing and Wellbeing Officer** Reporting to the Housing and Wellbeing Manager, the Housing and Wellbeing Officer is responsible for working with customers to promote and maximise their independence, assisting them to move on to greater self-reliance within a customer focused environment and in line with the Independence and Wellbeing...

  • Frontline Housing

    2 weeks ago


    Blackburn, United Kingdom Great Places Housing Group Full time

    A housing services organization in Blackburn seeks a Housing and Wellbeing Assistant to provide customer support, ensure safety inspections, and manage feedback. The ideal candidate should have a minimum level 2 in English and Maths, strong communication and IT skills, and experience in a customer-facing role. In return, the role offers excellent benefits,...


  • Blackburn, United Kingdom Inclusion Housing CIC Full time

    Housing - Managing Agent - 6 Months Temporary Contract Inclusion Housing is a social enterprise company with a national reach and substantive growth programme. Our mission is to provide flexible, innovative housing solutions and life opportunities in partnership with others to work with and on behalf of vulnerable people To be the leading health & social...


  • Blackburn, United Kingdom Sellick Partnership Full time

    **Supported Housing Assistant** **Location - Blackburn** **Salary - Up to £20,000 per annum** **Temporary position** Sellick Partnership are supporting a housing association with the recruitment of a Supported Housing Assistant to work along side the Housing Officer providing various forms of support to venerable customers, helping them to live as...


  • Blackburn, United Kingdom Together Housing Full time

    This post will be based from the Blackburn office, with the opportunity to split your time between the office and home working.The Together Housing Group is currently enjoying a fantastic period of growth, and as such we have a great opportunity for a new Tenancy Sustainability Advisor to join the wider income team, playing a key role in sustaining various...


  • Blackburn, United Kingdom Places for People Full time

    We are Places for People Group, we're a social enterprise that believes it's more than just homes that make a community - it's the people. That's why we build homes and manage communities where everyone can thrive. **More about your role** Your role will be varied and flexible to ensure customer satisfaction throughout the duration of their stay with us....

  • Support Worker

    13 hours ago


    Blackburn, United Kingdom Prosocia Housing Full time

    Support Worker – Prosocia Housing Location: Blackburn & Lancashire Contract: Full-time, On-site Reporting to: Head of Support Organisation: Prosocia Housing Ltd Salary: Above NMW Company Description Prosocia Housing is a values-driven managing agent providing high-quality, compliant supported accommodation for vulnerable adults across the UK. Guided by...

  • Wellbeing Officer

    5 days ago


    Blackburn, United Kingdom Deaf Village - Northwest CIC Ltd Full time

    **Join Our Team as a Well-being Officer** Are you passionate about facilitating communication and making a positive impact? We're looking for dedicated individuals to join our team! **Key Responsibilities**: Provide invaluable support to Deaf individuals in various communication settings. Collaborate with diverse teams to ensure everyone's views are...

  • Neighbourhood Officer

    2 weeks ago


    Blackburn, United Kingdom Together Housing Full time

    We are looking for a** Neighbourhood Officer** to join the **Neighbourhood services team **in this exciting role. This is a fantastic opportunity where you will be managing properties in various areas within Lancashire. This role is field based; you will balance your time between working in the field and from home. You will be focusing on the delivery of...