Receptionist - Vip Desk

1 week ago

London, United Kingdom The Cumberland Full time

**Receptionist - VIP Desk**:

- Permanent
- Flexible hours per weekThe Cumberland draws inspiration from the capital’s love of contemporary music, with a harmonious fusion of comfort and service.

In a prime position between Oxford Street and Marble Arch, yet just yards from the oasis of Hyde Park, it’s the perfect base for a rocking time in London.

You’ll be close to famous shopping districts, museums and historic landmarks, while a London Underground station is just around the corner, making further exploration a breeze.

With 1019 rooms, bars, a restaurant, meeting rooms and all-modern, accessible facilities, The Cumberland is the perfect destination for leisure and business travellers.

Looking for an authentic music hotel experience? The Cumberland invites everyone to the best show in town

**The Role**:
As Front of House Team Member you will mainly work on the VIP department providing a warm welcome and great service to our guests before they arrive to the hotel and the moment they leave.
- Previous experience with Opera is an advantage as you will of course be helping our guests with check-in and check-out and room allocation, however more than that you will have the opportunity to really get to know your guests in order to better anticipate their needs and deliver a truly personalised experience.
- You will need to be proactive in solving guest queries and be able to do your best work while remaining cool and calm in busy times.
- Our Front of House Teams work a shift rota so you will need to be comfortable working five days out of seven, with some early shifts and some late shifts.

**What we look for**:

- Passionate about delivering the highest levels of service with a desire to learn, work hard and progress
- Comfortable in a front line role facing the public
- Empathetic and able to build relationships
- An open personality who is relaxed and natural in their interactions
- Accurate with good attention to detail
- Demonstrable desire to pursue a hospitality career
- Able to work effectively as part of a team
- Previous experience in a fast paced service environment Outside the box thinker**What's in it for you?**:

- Great development opportunities
- Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
- Interest free season ticket loans (conditions apply)
- Access to a 24/7 Employee Assistance Program
- Pension and Healthcare Schemes
- Generous recommend a friend scheme
- Apprenticeship (from Level 2 to Level 5)
- Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
- Great Recognition program
- ...and many more

Advert Reference: 3574502

  • Service desk with VIP Experience

    2 weeks ago

    London, United Kingdom Randstad Technologies Full time

    Service Desk Analyst - VIP Support £30K to £32K London - 5 days onsite A top-tier financial institution is seeking an experienced Service Desk Analyst with a background in providing VIP Support. You'll join a small, dynamic, and growing team where every member shares a genuine passion and high energy for IT infrastructure and technology within a corporate...

  • Service Desk

    2 weeks ago

    London, United Kingdom eTech Partners Full time

    A prestigious private Wealth Management firm is looking to recruit a Service Desk Analyst to provide VIP and white-glove support to senior stakeholders and high-net-worth users.The Role:As a Service Desk Analyst, you will be the first point of contact for all IT-related queries. You'll play a key role in ensuring issues are resolved promptly, professionally,...

  • Service Desk

    2 days ago

    Greater London, United Kingdom eTech Partners Full time

    OverviewA prestigious private Wealth Management firm is looking to recruit a Service Desk Analyst to provide VIP and white-glove support to senior stakeholders and high-net-worth users.The Role :As a Service Desk Analyst, you will be the first point of contact for all IT-related queries. You'll play a key role in ensuring issues are resolved promptly,...

  • Hotel Receptionist

    6 days ago

    London, United Kingdom AWD online Full time

    **Front of House Reception Desk / Hotel Receptionist**who has excellent customer service, communication, organisational and administrative skills is required to greet and welcome all guests and potential clients in a courteous and efficientmanner for a well-established hotel chain based in Central London. **SALARY**:Competitive **LOCATION**:Central London...

  • Receptionist

    2 days ago

    Central London, United Kingdom Oriel Partners Limited Full time

    Job DescriptionA luxury brand is looking for a polished Receptionist and Front desk co-ordinator to be based in their newly renovated office and studio space in West London.  They need a Front of House person experienced in the high end luxury sector.  The Receptionist needs to have excellent hospitality skills to meet and greet guests and VIPs while...

  • Front Office Team Member

    2 weeks ago

    London, United Kingdom Mornington Hotel Hyde Park Full time

    **Mornington Hotel Hyde Park** is looking for a full-time Front Desk Receptionist to join our team! You will be required to work weekdays and weekends. **Duties**: - Attend to all guest queries in a prompt, professional manner ensuring a high level of guest satisfaction - Complete a seamless check-in and check-out service for all our guests - Knowledge of...

  • Front Desk Receptionist

    2 weeks ago

    London Area, United Kingdom The Body Lab Full time £20,000 - £25,000 per year

    Company DescriptionWith a focus on scientifically-based recovery therapies combined with personal training, The Body Lab aims to provide a 360-degree cutting-edge experience in health and wellbeing. Our mission is to create a new breed of athletes, enhancing everyday life both physically and mentally.Role DescriptionThis is a full-time on-site role for a...

  • Front Desk Receptionist

    2 days ago

    London, United Kingdom AVANTI ASSET Full time

    **Job Title**: Front Desk Receptionist **Company**: Avanti Asset **Location**: London, UK **About Us**: Avanti Asset is a leading real estate investment company specializing in the buying and selling of our own properties. Based in the heart of London, we pride ourselves on our exceptional portfolio and our commitment to delivering outstanding service to...

  • Front of House Receptionist

    1 week ago

    London, United Kingdom AWD online Full time

    **Front of House Hotel Receptionist**is required to deliver a consistently high level of customer service at the Reception Desk by dealing with all guests and potential clients in a courteous and efficient manner for a well-established hotelchain based in Central London. **SALARY**:Competitive **LOCATION**:Central London **JOB TYPE**:Full-Time,...

  • Luxury Receptionist for VIP Guests

    3 hours ago

    Greater London, United Kingdom Knightsbridge Recruitment - Angela Mortimer Plc Group Full time

    A luxury fashion brand based in West London is seeking a proactive Receptionist to join their dynamic team. You will be the first point of contact for a high-end clientele, responsible for greeting VIP guests, managing phone enquiries, and assisting financial and HR tasks. The ideal candidate will be immaculately presented with an interest in fashion and...