Club Lounge Supervisor

LOCATION
ADDRESS: Knutsford, Cheshire, United Kingdom
COUNTY: Cheshire
POSTCODE: WA16 6LJ
EMPLOYMENT
EMPLOYMENT TYPE: Permanent
SALARY: £11.00 to £11.00

DESCRIPTION
We have an opportunity for a **Supervisor** **to join our food and beverage team in our **Club Lounge** in Knutsford.
The Mere Golf Resort & Spa is a destination for business and pleasure, with an 81 bedroomed hotel, expansive wedding and event spaces, Championship golf and an award-winning spa, set in the heart of the Cheshire countryside. Our luxury conference and event suites cater for up to 550 guests. Whether it’s a corporate event, a meal for two in our two AA rosette restaurant or a spectacular wedding celebration, we’re passionate about world class hospitality and a luxury experience. The 150 acre estate offers premium hospitality, and a personal guest experience. As a business employees are placed at the heart of everything. Therefore a comprehensive training and development program is available to everyone, and as a result of our growth excellent long-term career opportunities are at the forefront of every position we recruit.
As our **Supervisor**, you will be driven, enthusiastic and a great team leader. You will have exceptional standards in delivery of both product and service and have a great passion for hospitality. Reporting into the Club Lounge Manager, you will play a vital role in ensuring our guests expectations are exceeded on a daily basis.
**In return as our Supervisor, you will receive some excellent benefits, including**:

- Up to 28 holiday days a year which increase with length of service
- 20% off food in all outlets
- Discounted health club membership
- 20% off spa treatments
- 10% off spa products
- Use of the golf course & driving range
- Preferential rates for hotel accommodation
- Uniform provided
- Free parking
- Plus gratuities

**The Supervisor** **duties and key responsibilities include**:

- To create a customer focused environment which reflects full, flexible co-operation within the business
- To serve all food and beverage to the guest in accordance to the brand SOPS
- To maintain the standards, safety and quality of service as set out in the department SOP
- To ensure all team members are trained and work to the correct standards
- To have an understanding of the wage budget and targets set
- Assist the Manager in developing the teams standards
- Clear and set tables as required
- Ensure all daily tasks are completed and recorded in the correct manner
- To maintain a good working knowledge of all the menus in the department
- Ensure food and bar product knowledge is up to date and use this knowledge to upsell at every opportunity
- Take orders and ensure all documentation and monetary transactions are recorded accurately
- Ensure that all areas are adequately stocked and able to meet customer and colleague requirements

**Preferred Skills and Experience**
- Have experience in a similar role
- Have a strong F&B Background
- Possess strong leadership skills

If you feel that you have the skills and experience to join our friendly team at our stunning and unique venue as our* Supervisor**, please click ‘**apply’* today.

**Job Type**: Permanent

**Salary**: £11.00 per hour