HR Advisor

**Reference: /SR/HRAD/04-02/2/FR4**

**Job Title: HR Advisor**

**Working Hours: Monday to Friday - 09:00 - 17:30**

**Contract: Permanent, Full-Time**

**Location: Bury St Edmunds**

**Would you be interested to join a leading facilities management company with a reputation for excellence?**

Atalian Servest is currently recruiting for an HR Advisor to join our passionate and driven team on a permanent basis

You will be part of a forward-thinking HR team which provides expert advisory service to all colleagues and management across the business. To ensure all colleagues and management who contact the team receive a positive experience and an excellent service with prompt resolution to employee relations issues, which supports the business requirements and objectives through a commercial and best practice approach delivering advice and appropriate outcomes.

**Your primary responsibilities will include**:

- To provide generalist HR advice across all aspects of employee relations including disciplinary, grievance, performance management, absence and TUPE, to ultimately minimise legal and employment related risks to the business.
- Monitoring long term absence for a designated case load; submitting and managing occupational health referrals; i.e. Supporting management and colleagues through the long term sick cycle.
- To keep up to date with employment law and changes in legislation.
- To effectively communicate at all levels of the business to influence, challenge and negotiate across all business areas.
- To support relevant HR Management and Business Partners with daily projects and casework.
- To ensure engagement between the HR team, management and other business functions.
- To provide excellent customer service to all colleagues throughout the business.
- To coach line managers on policies and procedures to ensure consistency of approach across the business.
- To support the delivery and facilitation of HR Workshops.
- To support and contribute to HR projects.

**Performance Standard**:

- Calls are answered and responded to within 24 hours of receipt.
- Mailbox queries are responded to within 48 hours of receipt.
- TUPE process is conducted in line with the TUPE (Protection of Employment) Regulations (2014).
- Redundancy and formal consultations are conducted in line with ACAS guidelines.
- Disciplinary, grievance and appeal outcomes are completed within 7 calendar days.
- Paid suspensions are kept to a minimum and below 7 calendar days.
- Attend operational meetings and support the facilitation of the Company Corporate Induction and offsite training sessions when required.
- Ability to build strong relationships and influence operational managers and key stakeholders in ensuring best practice is delivered throughout the business.
- Works collaboratively with other teams, including the HRBPs and Legal in supporting continuous improvement of our processes and procedures which support the whole employee lifecycle, including consistency and driving standards expected.
- Confident in supporting with any queries which fall outside of HR Advice Team responsibility in an effective and professional manner.

**About You**:

- Minimum of CIPD Level 5 qualification.
- Willing to travel - Location is flexible but travel to Bury St Edmunds will be required along with some countrywide travel dependent on business needs.
- Self-motivated and able to work effectively in a fast-paced environment.
- Have a positive and focused attitude when dealing with all colleagues.
- Be able to take personal responsibility.
- Have a flexible and positive attitude towards work.
- Be keen to continuously improve own learning and development.

**Benefits**:

- Paid Holiday.
- Employee Referral Scheme.
- Learning and development opportunities.
- Supportive working culture and future progression opportunities.
- Mobile, legal, bicycle, breakdown, and retail discounts.
- Eye test and glasses reimbursement.
- Cycle 2 work scheme.