Current jobs related to Veterinary Receptionist - Shrewsbury - Animal Trust
-
Veterinary Receptionist
1 week ago
Shrewsbury, United Kingdom Medivet Full timeCalling all animal lovers! Do you love spending time with animals as much as you do with customers? This is an opportunity to make a real difference to every pet and every client - yours will be the first face to greet them after all. As well as looking after the reception area and ensuring a great welcome for our clients, you’ll be handling payments,...
-
Veterinary Receptionist
2 weeks ago
Shrewsbury, United Kingdom Animal Trust Full timeAnimal Trust is a veterinary Community Interest Company founded on the vision to provide all pets with access to good veterinary care. We believe having a pet is something that all people should be able to enjoy, but people earning the Real Living Wage struggle to afford veterinary care when their pet gets sick. For some owners the only option is euthanasia,...
-
Veterinary Receptionist
2 weeks ago
Shrewsbury, United Kingdom Animal Trust Full timeAnimal Trust provides care to tens of thousands of patients every year and is one of the fastest-growing veterinary organisations in the country. We are proud of our principles of providing high quality and affordable care in a not for profit environment, we operate some of the most thriving surgeries around and are striving to revolutionise veterinary care...
-
Veterinary Administrator
1 week ago
Shrewsbury, Shropshire, United Kingdom IVC Evidensia Full timePassionate about pets and delivering excellent customer service?Here at Fyrnwy Equine, we are looking for a friendly and approachable Veterinary Receptionist to join our team.The role will include:*Answering the phone dealing with daily request from clients including booking appointments and visits. *Taking and preparing repeat prescriptions. *Organising...
-
Veterinary Surgeon
2 days ago
Shrewsbury, United Kingdom CVS Group Full timeDue to an internal promotion Haygate Vets Wellington are seeking a qualified Small Animal Veterinary Surgeon – Telford, Shropshire.Salary: Up to £65,000, dependant on experience/qualifications.Are you looking for a highly motivated team, dedicated to delivering the best possible clinical care to patients? If so we may be the practice for you.Key practice...
-
Veterinary Equine Administrator
1 week ago
Shrewsbury, Shropshire, United Kingdom IVC Evidensia Full timePassionate about horses and delivering excellent customer service?Here at Fyrnwy Equine, we are looking for a friendly and approachable Equine Veterinary Receptionist to join our team.The role will include:*Answering the phone dealing with daily request from clients including booking appointments and visits. *Taking and preparing repeat prescriptions....
-
Veterinary Equine Administrator
6 days ago
Shrewsbury, Shropshire, United Kingdom IVC Evidensia Full timePassionate about horses and delivering excellent customer service?Here at Fyrnwy Equine, we are looking for a friendly and approachable Equine Veterinary Receptionist to join our team.The role will include:Answering the phone dealing with daily request from clients including booking appointments and visits.Taking and preparing repeat prescriptions.Organising...
-
Veterinary Receptionist
57 minutes ago
Shrewsbury, United Kingdom Medivet Group Ltd Full time**The role** Joining our professional, personable team in the practice, you’ll deliver exceptional care by going above and beyond your duties providing an exceptional customer service, putting patients and clients first, always. Everyone here is focused on our patients and clients, and you will be too as you answer calls and queries, make appointments and...
Veterinary Receptionist
2 weeks ago
Are you an enthusiastic advocate for animals, driven by the desire to contribute to our overarching goal of ensuring every pet has access to affordable treatment? We're currently seeking a Receptionist to become an integral part of our team at 24/7 Hospital in Shrewsbury, Shropshire, on a 3 month Fixed Term Contract.
**Founding Vision**
Owen Monie, our founding Vet, established the Animal Trust, because he passionately believes that no animal should suffer due to their owner’s financial hardship, which is why there are no consultation fees charged at any of our vet practices. There are no eligibility criteria, because we want to encourage people to bring their pets to us. Owners will only pay for any treatment at realistic prices, which are completely transparent and published on our website.
**Why You Matter**
Our Receptionists are an important link between the clinical and non-clinical needs of our surgery’s operation. Supported by the management team onsite, you will help shape our primary aim of providing access for sick pets to access our services.
Assisting our clients with appointments, diary management and finance including debt and insurance will be the main duties of this role. Your supportive collaboration with the clinical teams will be paramount to ensure they have everything they need to provide compassionate care to those relying on our services.
**Areas of Responsibility**
- Welcoming clients and their pets for appointments and maintaining a compassionate and professional attitude at all times
- Answering telephone calls/queries from clients
- Handling medication prepared by the veterinary surgeon and handing to clients
- Working within a team (and at times alone) to ensure the surgery’s reception, waiting area and consultation rooms are maintained to a high standard of clinical cleanliness
- Dealing with stressed or upset clients and connecting them to the appropriate teams where required
- Taking payments, registering new clients and addressing client concerns
- Organisation and restocking of the practice where required
- Complying with all health and safety procedures
- Complying with data protection legislation to ensure client and patient confidentiality is maintained at all times
If you possess an impressive understanding of the pressures faced by medical teams, along with empathy, exceptional organisation and effective communication skills, you might be the perfect fit for our team.
Experience of working on a medical or veterinary reception is desirable, but it is not essential, as we value passion, dedication, and a commitment to our cause. We are especially looking for people who have worked with clients in stressful situations. Taking your pet to the vet when they are sick is very difficult, and sometimes our clients have to say goodbye to a pet they consider to be a family member. Empathy, understanding and communicating is therefore especially important and we will probably ask you at your interview about times when you have had to face similar situations.
**Job Particulars**
**Salary**: £12.21PH
Hours: 25hours a week
Rota: Monday - Friday (No Weekends)
Working hours of 8:30-13:30hrs
This is a 3 month Fixed Term Contract
5.6 Weeks including Bank Holidays
