Site Supervisor

6 days ago

North London, United Kingdom Novus Property Solutions Full time

**Site Supervisor**

**Novus Property Solutions** is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 750 colleagues in 20 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 125-year heritage, delivering a range of bespoke services and solutions to a wide variety of clients.

As a result of our continued success, we are seeking an experienced **Site Supervisor** to work on Social Housing contracts, mainly with Kitchen & Bathrooms. You will be based in North London; however, flexibility is required to travel to South London, Slough & Kent as and when required.

**Benefits;**
- Competitive salary
- 26 Days Hols & Bank holidays - option to buy or sell holidays
- Company pension scheme - up to 7.5%
- Fleet Van/Fuel Card
- Discounted Healthcare Scheme
- Highstreet & lifestyle discounts
- Enhanced Maternity and Paternity pay
- A day paid volunteering per year
- Length of service awards
- Any many more.

**Summary - **Site Supervisor**

Lead teams on site(s) to enable the contract to be completed on time, with zero defects and to zero harm or risk to the health, safety & welfare of their operational team, client, contractors, or general public. The role will require someone with a Social Housing background in Kitchen & Bathrooms.

**Main Responsibilities - **Site Supervisor**
- Ensure the supervised site activities comply with H&S regulations and staff follow H&S policies/ procedures through effective training, risk assessments and audits, record keeping.
- Monitor/identify/resolve H&S issues, within the supervised team, and escalate/report any safety matters accordingly and timely.
- Ensure quality delivery of works though daily/weekly auditing and supervision; resolve issues and escalate where necessary.
- Continually monitor/review progress of work against the programme, schedule of works and budget; provide timely reports to Site/Contracts/Manager (SM/CM) and stakeholders.
- Assist SM/CM in the selection and procurement of materials and plant.
- Follow labour and material resource plan and escalate issues/discrepancies.
- Conduct benchmarking to agree the required quality standards; ensure consistency throughout the supervised works, through the team, to the handover.
- Monitor day-to-day customer relations, taking steps to prevent issues from occurring
- Proactively work with Customer Liaison team to understand customer needs to prevent complaints, resolving queries in a proactive and timely manner. Whilst also supporting complaint handling to resolution.
- Provide information on site activities to support SM/CM in progress meetings with clients and customers.
- Assist Site Manager in managing staff in line with policies and procedures; recruitment, training, capability, disciplinary, talent development and succession; escalate issues and contribute to performance reviews.
- Escalate training/development needs.
- Act in a professional manner at all times, including communications with customers and clients, demonstrating the company values and desired behaviours through the Novus Way

**Key skills**
- Social Housing Kitchen & Bathrooms
- People supervision and first line management
- Excellent communication skills (verbal and written), organisation, planning and attention to detail
- SMSTS qualified, NVQ level 2 Trade or timeserved Site Supervisor
- 3 Day HSE First Aid at Work certificate

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