Administration Assistant

An opportunity has arisen for an admin assistant to join the Older People and Frailty Community mental health team at Spalding, based at The Johnson Community Hospital in Pinchbeck. We provide assessment and treatment for patients of all ages experiencing memory difficulties, and for older people experiencing mental health difficulties. The post is full time, 37.5 hours per week which will be worked across Monday - Friday.

Having a positive, enthusiastic and “can do” attitude with a strong work ethic is important. You must have excellent communication skills, with a good level of competency in Microsoft Office 365 packages. Experience of working in a clinical area is desirable and knowledge of RiO would be advantageous.

There will be occasional duties required on our shared reception desk, covering leave and sickness etc.

As a receptionist, you are the service’s first impression for visitors coming into our building and on the telephone, and it is therefore essential that service users, families and other professionals are met with a friendly and welcoming manner as well as ensuring the waiting room is kept tidy, updating noticeboards, and supporting with building management duties.

You will be part of an ‘Outstanding for Well Led’ and ‘Good’ Overall Trust. We employ over 2200 staff and in recent years we are proud to have been voted by those staff as one of the best mental health Trusts in England. We firmly believe the key to high patient quality care is a contended workforce and have an active ‘Well Being service’ for staff and excellent benefits for staff. We believe in having a diverse workforce to reflect and support the diverse patient groups in our community.
We have 3 active staff network groups for Black Asian Minority Ethnics (BAME) Lesbian Gay Bi-sexual Transgender (LGBT+) and staff with Mental and Physical Lived experience (MAPLE).
We are keen to support and develop our staff through a clear career pathway and encourage promotional opportunities within the Trust. If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference for our community, then we want to hear from you.

We are leading the way with mental health transformation projects. Multi-million-pound schemes to transform patient environments and radically redesign community services are currently underway, as part of our commitment to reshaping the future of mental healthcare.

We believe the key to high quality patient care is a contented workforce. This is reflected in the Care Quality Commission rating us as ‘outstanding’ for well led and ‘good’ overall, and 75% of our staff recommending us as a place to work.

We offer options for flexible working and provide development pathways and opportunities. We have a proud partnership with the University of Lincoln and the Lincoln Medical School, which has expanded our academic offerings to nurture talent across the Trust.

We support and celebrate diversity. We have active staff network groups for Black Asian Minority Ethnics (BAME), Lesbian Gay Bi-Sexual Transgender (LGBT+), staff with Mental and Physical Lived Experience (MAPLE) and our dedicated groups for men and women. We are a Silver Standard Employer with ENEI, were in the top 100 organisations in the county within the Stonewall Index (in 2019), and have been a finalist for the Health Service Journal (HSJ) Mental Health Trust of the Year Award two years in a row.

We offer 24-hour services within our Inpatient, Crisis and SPA teams, if you are successfully appointed to posts in these areas or others that might have specified, you will be required to work unsociable hours and shift patterns.