Reviewing Officer

Centred is a progressive charitable company based in the Highlands that supports people through mental ill health toward mental well-being. Our services are based in Caithness, Easter Ross, Inverness, and Lochaber. Centred Recovery Centre, based in Inverness, is a centre that provides support and accommodation for up to 23 service users.

**We are looking for a part-time (22.5 hours) Reviewing Officer to work in our Caithness Support Services, as part of the Care at Home team.**

**LOCATION**:This role is based out of our Caithness Support Services.

**REPORTS TO**: The Community Services Manager/ Assistant Community Services Manager who will provide supervision and encourage a professional staff development programme.

**SALARY**: Starting at £12.60 per hour.

**JOB ROLE**

1. As a Reviewing Officer, you should embrace the philosophy of mental health recovery and person-centred working, maintaining a warm, supportive, and caring atmosphere. You will be key in providing opportunities for the personal growth and development of our service users whilst maintaining respect and dignity and maximising our service users independence.

2. You will support the process of service user reviews of each service for Care at Home services.

3. You will be responsible for the scheduling and completion of service user support reviews, updating of service user records to reflect agreed changes and reviewing, and updating all risk assessments.

4. You will liaise with other agencies to support unmet needs and agree appropriate changes to maximise service user independence and quality of life.

5. You will ensure that staff, service user and carer participation is maximised and support meaningful input to Care Inspectorate self-assessments, service user and stakeholder surveys, supporting a co-production approach where this will lead to service improvements.

6. You will be responsible for promoting the development of the local service user group, Supporting service users to achieve their objectives through relevant activities and opportunities.

7. You will keep staff teams updated with any relevant changes agreed during the reviewing process.

The list of duties in this job description is not intended to be exhaustive but highlights several the major tasks of the post. You may be required to undertake additional duties, which might reasonably be expected of you and which form part of the function of the post.

**2. STANDARDS OF PRACTICE**

The post holder must also take personal responsibility for being familiar with and implementing the quality areas outlined by the Care Inspectorate, and the relevant National Care Standards that are based on: Dignity, Privacy, Choice, Safety, Realising Potential, and Equality and Diversity. In addition, the post holder has a personal responsibility to deliver the service in line with the principles of Self-Directed Support.

As an employee of Centred (Scotland), the post holder must also represent and uphold the responsibilities placed on an employer by the SSSC and take responsibility for being fully aware of what this involves.

**PERSON SPECIFICATION**

**ATTRIBUTES**
- 1. Qualifications_
- At least SVQ 2 in Health and Social Care or willing to work towards this.
- A PDA qualification in Medication Administration or be willing to work towards this.
- 2. Work Experience and Management_
- Direct experience in the delivery of mental health services or care at home service.
- Sound knowledge of current care philosophies, and the recovery model in practice in mental health.
- Familiarity with computerised management information systems.
- Use of quality assurance tools
- 3. Skills Abilities Knowledge_
- Ability to manage your own workload
- Ability to self-motivate
- Can be adaptable within their role and shows initiative.
- Has good communication skills, both oral and written.
- Effective administrative skills.
- Skilled in report writing.
- Knowledge of, and commitment to, valuing diversity, equal opportunities and related practices to support this.
- 4. Circumstances_
- A full driving licence, access to vehicle with business insurance
- 5. Commitment_
- Commitment to undertake relevant training courses and attend meetings, including outside the Highland area as appropriate.
- Willingness to stay overnight occasionally in other locations for courses/meetings if required
- Willingness to be adaptable to ensure that service needs are met including at short notice on occasions.

In return, you’ll enjoy the scope and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career with us.

**Closing Date: 3rd September 2025**

**About Centred**

**Job Types**: Part-time, Permanent

Pay: From £12.60 per hour

**Benefits**:

- Company pension
- Cycle to work scheme
- Flexitime
- On-site parking
- Sick pay

Ability to commute/relocate:

- Wick KW1: reliably commute or plan to relocate before starting work (required)

Work authorisation