Caseworker/administrative Officer

7 days ago

Cumbria, United Kingdom Houses of Parliament Full time

**Job Overview**

**CASEWORKER/ADMINISTRATIVE OFFICER - FULL TIME**

**Office of Markus Campbell-Savours MP**

**Salary - £27,000 per annum**

**Length of Contract**: Permanent (6-month probationary period).

**Job Details**

An exciting opportunity has arisen for a Caseworker to join a newly elected Member of Parliament and Team in a busy Constituency Office. You will work with a small team in the Member of Parliament’s Constituency Office.

We are looking for someone who has excellent administrative skills and experience of working in a fast-paced office environment. You must have proven experience of working with Microsoft Outlook and MS Office software programmes.

If you are organised with keen attention to detail, can work on your own initiative and have excellent administrative skills, then please read on.

**Key responsibilities**:

- To assist at Surgeries and other meetings and follow up as appropriate.
- Draft responses to constituents, gathering relevant information to assist in resolving cases.
- Manage and log a portfolio of cases ensuring accurate records are kept; monitor progress, chase/follow-up and ensure all identified actions are taken, ensuring that each case is dealt with promptly, sensitively and confidentiality. Retain records and information confidentially and in line with the Data Protection Act.
- General office administrative duties.
- There may be a requirement for the role holder to work outside of the normal working hours and travel for work occasionally.
- Excellent written and communication skills.
- Ability to deal calmly, politely and effectively with distressed constituents.
- Good knowledge of current affairs and the political system.
- Ability to be flexible with tasks, supporting other staff members as required and work as part of a very busy team.
- Experience navigating Government departments and bureaucracy.
- Good IT skills and experience of Microsoft Office.
- Work independently as well as the ability to work effectively as part of a small team.
- Be supportive of the aims and values of the Labour Party.

Prior to appointment, you will be required to obtain security clearance and details will be provided at interview.

MPs pay scales in accordance with IPSA guidelines.

MP Staff Pension Scheme with generous employer contribution.

25 days leave, plus Bank Holidays.

Hybrid working options may be available at times - to be discussed at interview.

**Closing Date**: Friday 15 November 2024.

**Interview/Start Dates**

To be confirmed.

**Application Details**

Pay: From £27,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 15/11/2024
Reference ID: Caseworker/Administrative Officer - Office of Markus Campbell-Savours MP

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