Head of Pensions Administration Systems

We’re growing and want you to be a part of our journey.

Head of Pensions Administration Systems

This key role will lead the Pensions Administration Systems team and develop an effective strategy to ensure that the systems support the planned Administration growth. Leading on defining and implementing the Admin Systems strategy for Isio.

Reporting into the Chief Technology Officer with a dotted line to the Head of Pensions Administration, this role will have overall responsibility for the Admin Systems team and will work closely with the Administration business as well as stakeholders from across Isio.

This role can be based in any of our Isio city centre locations with a hybrid workstyle.

Role and Responsibilities

Create Isio’s Admin Systems strategy with a particular focus on working with the business using modern development techniques and platforms. This strategy will have elements of system, people, control and service and will help to ensure the Admin Systems team consistently deliver value.

Lead and Manage the Admin Systems team and be responsible through line managers for their development.

Providing technical expertise and design leadership for the delivery of Admin Systems solutions.

Ensure work is delivered on time, on budget and to the specification of the requestor.

Work with stakeholders from across Isio to ensure Admin Systems delivers solutions which are fit for purpose.

Work with the Admin Systems management to ensure work is allocated to the appropriate teams and team members.

Work with the CTO to ensure that Admin Systems have the required resources and training to deliver quality solutions.

Lead the design and implementation of processes and procedures relating to Admin Systems.

Work with the wider Technology team leadership to ensure processes are efficient and effective.

Develop & own KPIs for the Admin Systems team and its work.

Work within the wider governance framework to ensure a consistent approach and documentation of all work delivery.

Lead a culture of continuous improvement within the Admin Systems team to develop and enhance understanding.

Ensure processes support Isio’s ISO27001 & ISO22301 certifications and are built with security considerations as a key element.

Work with the Head of IT Operations to build an effective infrastructure & deployment processes

Work with the Head of Projects to implement an effective and consistent approach to testing including automated testing.

Represent Technology on the Administration Leadership Board and ensure assigned actions are completed.

Key Skills & Experience

Experience of developing systems strategies

Proven leadership of a team of 20+ technical people

Great people management and leadership skills

Track record of delivering solutions and projects

Expertise in financial services is essential and pension administration systems is desirable

Experience of leading project and transformation work

Management of key stakeholders at all levels in a typical corporate environment.

Excellent communication (verbal and written) and good interpersonal skills.

Excellent Planning & Organisational skills.

Strong analytical skills and creative approach to getting work delivered.

Willingness to identify and overcome barriers to delivery of work

What we offer you

Isio is a people business, and we’re committed to helping our great colleagues gain a wide variety of experience, significant development opportunities and progression through the business. The variety of work that’ll be available to you will enable you to do this.

On top, we also offer:
A competitive remuneration package, including a bonus scheme.

A defined contribution pension scheme.

Life insurance.

Healthcare benefits.

Income protection benefits.

25 days annual leave (plus bank holidays) as standard with the option to purchase additional days of holiday. As well as two additional ‘Company’ days - a celebration day for your birthday and an extra day over Christmas.

Corporate Social Responsibility (CSR) allowance

Flexible working opportunities.

A flexible benefits package.

Internal development programmes including (technical and non-technical) training support and mentor programmes.

Where required study support including study days, materials and exam entry support.

What’s next?
- About Isio_
- Isio was ‘born’ in 2020 from the sale of KPMG UK’s Pension Practice to a private equity firm. An industry-leading challenger, we provide diverse expertise spanning Pensions, Investment, Benefits and Wealth to give clients an integrated experience._
- Isio is built by challengers, innovators and forward-thinkers, grounded around a vision which strives to deliver greater financial confidence for everyone. We empower and develop those who join us - valuing curious minds and giving people the freedom to outperform. Known and respected for our agility, we harness specialist experience, bold thinking and the desire to push the boundaries of what we can achieve f