Clinical Quality Leader

2 days ago


Liverpool, United Kingdom Everpool Full time

**Clinical Team Leader**
**Responsible for: Treatment**
**Direct Line Manager: Clinical Quality Manager

**Salary**: £27,000 - Liverpool**The Role**
Supervise the treament services team through daily measures:

- New referral allocation and giudance.
- Proritisation of workloads to appropriately progress cases.
- Open case audit and feedback.
**Provide clinical audit though**:

- Review of physical treatment pathways.
- Psychological triage.
- Case reviews.
Provide customer support though regular calls.
**Key Tasks and Responsibilites
- Clinical supervision of the treatment services team to include referral monitoring and workload prioritisation.
- Monitor the clinical service delivery via reporting methods for duration and time and seek to improve these.
- To complete monthly audits of treatment reports to ensureclinical quality and content.
- To complete clinical reviews of cases that it triger points for severity of symptoms or number of sessions received.
- Provide clinical support to other team members when required.
- Support the running of the Clinical Governmance Review Forums.
- Review cases to ensure we are effectively handling customer complaints when requested.
- Collate stats on quality themes identified by the Clinical Quality Manager
- Contribute to projects focussed on quality or clinical governance.



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