Operational Support Assistant

3 days ago

Rotherham, United Kingdom GXO Logistics Full time

Are you an experienced Administrator looking for a chance to learn something new? Are you a confident communicator who enjoys providing a first-class service? Are you ready to bring these skills to a forward-thinking company that delivers progression and personal growth? Yes? Then you’re in the right place

GXO are currently looking for an **Operations Support** **Administrator** to join us at our shared user site based in Rotherham. You will be the first point of contact for the operation and our customers, maintaining great relationships through excellent communication, continuous service improvement and quick problem resolution or escalation.

This is a full time, permanent position. You’ll work 37.5 hours per week, Monday to Friday, between the hours of 08:00 and 17:00.

**Pay, benefits and more**:
You’ll be paid a salary of up to £25,000 per annum. You’ll also receive 25 days annual leave (plus bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more Including our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that you’re comfortable with.

**What you’ll do on a typical day**:

- Manage incoming and outgoing customer communications via the helpdesk, being an ambassador for our brand and ensuring effective communication is provided at all times
- Provide operations and management teams with various reports, KPI’s and information, to enable them to effectively manage the operation
- Take a proactive approach to identifying areas for continuous improvement
- Various ad hoc administrative duties such ass managing the PPE stock and log and managing meeting rooms

**What you need to succeed at GXO**:

- Experience within an administrative position, ideally within a logistics or warehousing environment
- Excellent verbal and written communication skills at all levels, with a focus on relationship building
- Focussed and flexible approach to work, able to learn and adapt quickly

**We engineer faster, smarter, leaner supply chains

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