Customer Account Manager

2 weeks ago


Shirley, United Kingdom Stonegate Group Full time

**Customer Account Manager**

If you want to work in a vibrant Customer Contact Centre and be part of a team that strives to add value wherever possible then this is the job for you. You’ll make between 40-50 outbound calls per day to take regular beer/wine/spirits orders from our publicans,engaging with them to discuss new brands, proactively find opportunities to add value, present deals and upsell. You will also manage online orders and help grow our online sales.

We are looking for a service led individual, experienced in sales with a passion for building relationships and who will consistently demonstrate our company values delivering a great service for our publicans.

Our Customer Account Managers must be excellent communicators with a confident telephone manner and have excellent verbal and written skills

We’re passionate about our pubs, supporting great publicans running great British pubs. We pride ourselves in representing the front line for sales, service and support for our publicans.

**What you’ll need to succeed**:

- An understanding of sales techniques and good negotiating skills
- Efficient and accurate order entry
- Ability to build relationships
- High attention to detail
- A service related focus
- Experience in the pub/drinks/industry
- Good PC literacy - we use multiple platforms including, CRM, Excel, online, text etc.
- Joining Stonegate will mean a competitive salary (£20,400) bonus scheme, 25 days holiday annual leave purchase scheme, a Stonegate discount card to use in our sites, ongoing learning development opportunities, highly engaged teams and a culture of excellence.Other benefits include health insurance (Vitality), dental insurance and discounts available with David Lloyd Leisure._
- #LI-SS1_



  • Shirley, United Kingdom Pertemps Redditch Commercial Full time

    My client is one of Europe’s leading supplier for batteries.They have been supplying both business customers and the public sector with quality products at competitive market leading prices since 1986.Due to growth within the company they are now lookingfor experienced Account Managers. You will act as the single point of contact for all your customer...


  • Shirley, United Kingdom Pareto Full time

    Job Title: Graduate Account Manager Location: Shirley, Solihull **Salary**: £25k basic, plus £3k OTE/Commission REF: J12738:WM:GJ:AM Calling all recent and upcoming graduates! We are currently on the lookout for bright, target driven university graduates to fill a number of positions with a leading Telecoms organisation. Founded over two decades ago, our...


  • Shirley, United Kingdom Stonegate Group Full time

    Working within our busy Customer Contact Centre you will support our customers in their pursuit of running a successful pub business. This role focuses on adding value via our weekly interactions with Publicans through sales, marketing campaigns and industrysupport. This role allows the individual to gather an understanding of many aspects of the pub...

  • Customer Manager

    19 hours ago


    Shirley, United Kingdom Asda Full time

    Job Title Customer Manager Location Shirley Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 11 December 2025 At Asda, we want you to find your everything. As our Customer Manager, you’ll be the champion of customer experience in...


  • Shirley, United Kingdom Stonegate Group Full time

    Stonegate Group are recruiting for an Assistant Management Accountant to join our highly skilled Management Accounting and Reporting team. Working from our offices in Solihull, this is a fantastic opportunity for a part qualified accountant with some experienceof either Navision or Coda to support with Management Accounting, Financial Reporting and making...

  • Account Director

    4 weeks ago


    Shirley, United Kingdom Convergence Group Ltd Full time

    Shaping the future of Connectivity - Join as our Account Director! Ready to lead strategic partnerships and power up your sales career in the world of Networking Solutions? At Convergence Group, were on a mission to make business connectivity as simple and reliable as your water or electricitythe 4th utility. For over 20 years, weve built a resilient,...


  • Shirley, United Kingdom Stonegate Group Full time

    Stonegate Group is looking for a National Accounts Manager to join our Sales teams. As the UKs biggest Pub group, we have a huge range of bars and pubs, with a strong focus on our Student bars. As NAM for Sports and Students, you’ll focus on building saleschannels that drive bookings around sporting events and student led sites. Using and growing our...


  • Shirley, United Kingdom Outsource UK Full time

    Role: Customer support officer Location: Shirley, Hybrid **Salary**: £23,500/- per annum **About The Role** Our client (UK specialist bank) is currently looking for customer support officer The purpose of the role is to efficiently and effectively recover any money due on consumer portfolios within the current regulatory frameworks. This will involve...


  • Shirley, United Kingdom A-Plan Insurance Full time

    We are actively looking for a Commercial Account Handler to join A-Plan in Shirley. A-Plan Commercial have grown rapidly over the last 14 years’, and now have over 200 people within the team based in the UK. As a Commercial Account Handler, you will be responsible for supporting the Commercial Team, building rapport with clients and working closely with...


  • Shirley, United Kingdom Outsource UK Full time

    **Role -** **Customer Servicing Officer** **Salary - £21,500 per annum** **Location - Shirley, Hybrid** This role is for one of our biggest banking client based in Shirley. The purpose of the role is to respond to customers and process information in response to their written enquiries and requests regarding their accounts. This will involve dealing...