Early Help Support Worker

**Fixed term until 31 March 2026, may extend**

**Hours: 1 x Full time and 1 x Part Time (16hrs per week)**

Are you passionate about empowering families and making a real difference in your community?

Do you believe in building on people’s strengths rather than focusing on their problems?

If so, we’d love to hear from you

We are looking for a compassionate, motivated, and skilled Early Help Family Support Worker to join our dynamic team. You will work with children, young people, and their families to promote positive outcomes and help them thrive.

**As an Early Help Support Worker, you will**:

- Work with families across Sutton Coldfield and Erdington areas.
- Build strong, trusting relationships with families and act as a key point of contact.
- Develop tailored plans using a strength-based, solution-focused approach.
- Support families to access services, build resilience, and improve areas such as parenting, education, routines, mental health, and relationships.
- Work collaboratively with a range of professionals across Early Help, education, health, and social care.
- Help prevent escalation to statutory services by offering practical, timely, and empowering support.

**We’re seeking someone who is**:

- A great communicator with empathy and the ability to engage families from diverse backgrounds.
- Experienced in working with children and families (Early Help, education, youth work, or related fields).
- Knowledgeable about safeguarding, child development, and multi-agency working.
- Skilled in planning and delivering interventions that promote family strengths, resilience, and positive change.
- Passionate about early intervention and making long-term impacts.

You will have knowledge and understanding of Early Help assessment procedures and safeguarding processes. You will develop strong partnerships with schools, health services, Police, housing, statutory services and community organisations to ensure families are referred into the project through a timely referral process.

For an informal discussion please contact Tracey Quirk or Shamsa Mughal on 0121 748 8111

**What The Pioneer Group offer**
- Access to in-house training programmes and professional development
- 29 days basic annual leave (full time) + Bank Holidays
- Optional Defined Benefit, Salary Sacrifice Pension Scheme
- A commitment to safety and wellbeing including access to a Bupa Health Cash Plan which provides discounts on gym membership, sports equipment and days out, as well as reimbursement on NHS prescription charges, eye tests, dental care and physiotherapy.
- A commitment to work life balance through our Agile/flexible working principles.
- Family Friendly policy with enhanced benefits
- Internal coaching and mentoring opportunities
- Staff social events

The Pioneer Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of background and cultures. We value and respect individuality and engage a culture within our organisation where people can thrive and be themselves. We also make sure employees are values for their strengths and experiences. Everyone who either applies to or works for the organisation is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.

INDLOW

We are a small housing association managing 2,500 homes, primarily in Castle Vale, Birmingham. Our focus is on providing safe, high-quality homes while strengthening communities and improving lives.

As an anchor organisation, we use our resources and influence to build resilient communities where people can thrive.

We continue to deliver on our promise to the Housing Action Trust, reinvesting in homes and communities while taking steps to reduce our environmental impact.

**The Pioneer Group also includes two sub-brands**:
Compass Support - delivering a range of services for residents and the wider community.
Castle Vale Football Stadium - a key community sports facility.