IT Training Manager

2 weeks ago


Gloucester, United Kingdom Proactive Appointments Full time

We have an exciting opportunity to join a Global business as they embark on a complex transformation project. This role will require a good understanding of CRM and ERP systems and the ability to role out a training program across the business to internalcustomers and key business stakeholders.

Key Skills
- Own and manage the training strategy for each project implementation
- Own and create the content and roll-out of the standard training curriculum
- Line Manage a small team
- A maintained technical Training Library & E-Learning Curriculum
- Own the format and governance of training material
- Assist with the change management for the local operating company staff
- Facilitate translation of training documentation into local language
- Support implementation and categorisation of business process by Operating Company size
- Collaborate with technical systems owners to manage facilitating of training in appropriate system environments
- Ensure that the training programme for each implementation is resourced sufficiently

Experience
- Experience with business change programmes essential
- Experience with managing a full training life cycle
- Experience with developing technical training material
- Experience with delivering in-person and/or virtual classroom training helpful
- Previous experience in ERP (Enterprise Resource Planning), CRM (Customer Relationship Management) and BI (Business Intelligence) Implementations

Essential
- Knowledge of JD Edwards(JDE), MS Dynamics 365 CRM and/or Power BI advantageous
- Knowledge of instructional design desirable
- CIPD Qualification (desirable)
- Ability to build strong, effective relationships with technical consultants and colleagues

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation



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