Brand Specialist
2 weeks ago
Our Brand Specialists are ambassadors of the TEMPUR brand. They offer our customers an exceptional experience through personalised, insightful advice and assistance. Doing this well means that a high number of consumers buy TEMPUR mattresses and pillows when they visit the store.
Our Brand Specialists are customer focussed, highly driven, flexible, and enjoy the challenge of working hard to achieve even the toughest targets.
Working for TEMPUR, is more than just a job, it is being part of a truly trendsetting modern premium brand, steeped in heritage and renowned worldwide for its quality.
**1. **Key Responsibilities**
- Be a brand ambassador and help achieve store sales and conversion targets
- Ensure each customer receives the TEMPUR customer journey through outstanding customer service and living our brand values
- Offer exceptional 1-2-1 customer service and ensure the customer comes first
- Knowledgeable about the benefits and uses of each TEMPUR product and continuously develop your product knowledge and understanding of the business
- Knowledge and awareness of all promotions and advertisements
- Support Store Management team in achieving individual and store sales targets
- Execute the daily operational goals and priorities assigned by store management
- Being able to deal with customer concerns in a patient and helpful manner and communicating the concerns with Store Management
- Maintain product merchandising, monitor shop floor inventory and replenish new products when needed
- Assist and process deliveries and organization of stock room, ensuring team work
- Operate cash registers, take and record orders through a computerized system in person or over the phone and close daily revenue
- Maintain a clean and orderly environment in the store and back office/kitchen areas
- Being responsive and communicate of all Health & Safety issues
- Participating in team meetings by bringing fresh ideas, that are realistic and achievable
**2. **Knowledge, Skills & Experience**
- We are looking for a confident, bright and enthusiastic individual who is passionate about the TEMPUR brand and products
- Proven experience in delivering exceptional customer service
- Be able to balance a customer-orientated and a results-driven approach, to deliver and exceed sales results
- Operate with honesty and integrity
- Be a clear communicator with a good command of English, both spoken and written
- Be able to be professional at all times, but with an outgoing, friendly and engaging personality
- A team player, who is able to maintain positive relationships with their co-workers
- Adhere to company’s policies and procedures
- Maintain a smart and presentable appearance at all times
- Must be able to work and willingness to work flexible hours to meet the needs of the business
**3. **Why TEMPUR is a great place to work**
- Competitive salary
- 25 days holiday
- Life Insurance
- Pension contributions
- Private medical insurance
- Team initiatives
- Training & Development
**Job Type**: Part-time
Part-time hours: 10-12 per week
Additional pay:
- Bonus scheme
**Benefits**:
- Company events
- Company pension
- Employee discount
- Flexible schedule
- Life insurance
- Private medical insurance
- Store discounts
Schedule:
- Day shift
- Weekend availability
Ability to commute/relocate:
- Swindon Village, Gloucestershire: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Brand Management: 1 year (preferred)
-
Brand Specialist
24 hours ago
Swindon, United Kingdom Tempur UK LTD Full timeOur Brand Specialists are ambassadors of the TEMPUR brand. They offer our customers an exceptional experience through personalised, insightful advice and assistance. Doing this well means that a high number of consumers buy TEMPUR mattresses and pillows when they visit the store. Our Brand Specialists are customer focussed, highly driven, flexible, and...
-
Boots Beauty Specialist
6 days ago
Swindon, United Kingdom Boots Full timeJob Reference: 186210BR Swindon, Brunel Plaza Permanent Part-time Beauty halls at Boots have changed! We’ve re-imagined the Boots shopping experience to create a beauty playground where customers can get hands on with products and receive personalised, expert advice on all of our beauty and skincare brands from our Boots Beauty Specialists. **About...
-
Talent Attraction Specialist
2 weeks ago
Swindon, United Kingdom CRA GROUP RECRUITMENT AND PAYROLL LTD Full time**4-5 months contract with a Local Authority** **Job Summary**: - An experienced Talent Attraction Specialist is required to provide hands-on recruitment and employer branding expertise within a local authority Human Resources team. - This is a temporary hybrid position, offering an exciting opportunity to shape and influence a modern, inclusive approach...
-
Brand Protection Manager
2 weeks ago
Swindon SN NA, United Kingdom National Trust Full time**Important notice**In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy.We're looking for a Brand Protection Manager to oversee our portfolio of trade marks, trade mark strategy and guidelines, and to give measured professional advice on brand and partnership working to a wide variety...
-
Order Delivery Specialist
1 week ago
Swindon, United Kingdom BNP Paribas Full time**Order Delivery Specialist** **Swindon - Hybrid** We’re Arval BNP Paribas - we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for **Service, Sustainability, and Solutions** is brought to life by each and every one of our people - who we call **Journey Makers**. Culturally, we’re a friendly bunch...
-
Trainee Customer Service Specialist
4 weeks ago
Swindon, United Kingdom Siamo Group Full timeWe here at Siamo Recruitment are excited to be collaborating with a leading UK wealth management firm - an industry leader known for excellence and innovation.The Trainee Customer Service Specialist role provides an excellent opportunity to gain experience, expand your skills, and continue your professional development within a rapidly evolving...
-
Content Specialist
2 weeks ago
Swindon, United Kingdom BCS, The Chartered Institute for IT Full timeBCS, The Chartered Institute for IT, is committed to making IT good for society. We use the power of our network to bring about positive, tangible change. We champion the global IT profession and the interests of individuals, engaged in that profession, for the benefit of all. BCS offers employees an exceptional value proposition that delivers a range of...
-
Customer Service Specialist
1 week ago
Swindon, United Kingdom BNP Paribas Group Full timeCustomer Service Specialist Swindon – Hybrid We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers. Culturally, we’re a friendly bunch – more...
-
Order Delivery Specialist
1 week ago
Swindon, United Kingdom Arval Group UK Ltd Full time**Order Delivery Specialist (12 months contract)** **Swindon - Hybrid** **About the role** As an Order Delivery Specialist at Arval UK in Swindon, your role will be vital to coordinating the smooth transition once the vehicle has been ordered to the delivery of the new vehicle to the customer. In this exciting role, you will be managing and...
-
Event Specialist
3 days ago
Swindon, United Kingdom Zurich Insurance Full time**Working hours: This role is available on a part-time, job-share and full-time basis** **Location: Swindon, Farnborough, Fareham, London - flexible hybrid working arrangements** **The Opportunity** Are you passionate about creating memorable experiences that create a lasting impression? We’re looking for an Events Specialist to join our UK Events team....