Acute Oncology Service Administrative Assistant

Oncology Administration Assistant, Band 3, up to 22.5 hours at Cumberland Infirmary or West Cumberland Hospital

The Acute Oncology Service supports the management of patients with acute complications from their cancer diagnosis, patients with acute complications from their cancer treatment and patients who present as an emergency with a suspected but undiagnosed cancer.

This role offers an opportunity to become part of the Acute Oncology Service team working within the Advanced Clinical practitioner, Clinical Nurse Specialists and Cancer Care Coordinator. There are two part time positions available across the two main sites (CIC and WCH) and the role offers a combination of patient facing, as well as administrative tasks required for the teams.

This post will be an integral part of the Acute Oncology Service and support the Advanced Clinical Practitioner and Clinical Nurse Specialists administratively to deliver and maintain high quality cancer care within Cancer Services.

Provide efficient administration and effective support to the Acute Oncology Service Nursing Team, assisting in the smooth running of the service. Initiate tasks and prioritise work under the guidance of the team.

You will have regular contact with patients suffering from cancer and you will be expected to support and signpost patients over the telephone and ensure effective progress along their care pathway in liaison with other colleagues and departments as appropriate.

You will have both patient facing duties (including meeting and greeting patients; making appointments and dealing with general enquiries); administrative tasks; sending letters and taking minutes at different meetings) as well as other tasks around the departments.

At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We’re responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.

Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’.
- Being a clinically led organisation
- Quality and safety at the heart
- A positive patient experience every time
- A great place to work
- Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicyfor eligible vacancies?
- Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

Important Information
- Junk Mail is checked regularly

**Disclosure and Barring Service**:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

**The changes mean that**:

- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

**Nacro - Tel**:
**Standard Check**: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

**Enhanced Check**: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27 day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems