Water Network Operative

**Water Network Operative**:

- Salary Up to £33,448 (Up to £46,000 OTE)- Location Chelmsford/Hanningfield**About the role**

**Water Network Operative**

**Location - Chelmsford/Hanningfield**

**Salary - Up to £33,448 (Up to £46,000 OTE)**

**Employment Type - Permanent, Full time - 40 hours per week**

**4x 10 hour shifts Monday to Saturday on a rolling pattern**

**Participation in an out of hour’s standby rota**

**About Essex & Suffolk Water**

We are the local water provider for Essex (inc our London boroughs). We are looking for enthusiastic, committed talent who have the right personality and attributes to deliver the best customer service. We are a customer driven organisation.

**About the role**

We have a number of fantastic opportunities for you to join us as a Water Network Operative based at our Hanningfield & Dagenham depots. In this role you will be working as part of the Network Services Team that has Health & Safety at the heart of everything they do.

Reporting to one of our Area Managers, you will undertake repair and maintenance work on our distribution network of underground pipes, safely, hygienically, to a high standard and at all times delivering great customer service. The work involves excavating in the highway using multiple techniques from hand digging through to the use of heavy machinery, carrying out repairs and maintenance activities to our underground pipes and assets, repairing burst water mains through to installing stop taps - essentially, keeping the water flowing to our customers 24 hours a day, 7 days a week, 52 weeks a year.

**About You**

We are looking for committed, motivated people who want to be part of a fantastic team. Carrying out high quality repairs and maintenance to our distribution network whilst delivering outstanding customer service in everything that we do. We want our customers to have clean, flowing water every minute of every hour of every day, so we need people who want to make a difference, working flexibly and can work in our out of hours standby rota. You will have the ability to use the equipment required to excavate in the highway and send electronic work requests on electronic devices - such as an iPhone.

**We’re looking for you to**:

- Have experience or training in repair and maintenance in the utilities sector
- Use your initiative and problem solve where repairs are required
- Good people and communication skills, with the ability to explain complex technical messages in a simple way
- You must be able to meet the physical demand of the role with the ability to work outdoors in all weathers

**And ideally, you will have**:

- Experience/trained in water industry
- An EUSR Hygiene card
- A Street works accreditation (NRSWA)
- Main laying and service laying training
- Mini Digger qualification
- Deep excavation / trench support training
- Please note - This role has been defined as a safety or security critical role and as a condition of a formal offer of employment you’ll be required to undergo a drug and alcohol test. Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made._
- This will be prior to or within four weeks of their start date._ _Prospective employees and agency workers who fail a pre-employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre-employment drugs or alcohol test may lead to the job offer being revoked._
- Please note this role also requires a full driving licence._

**About us**

NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.

We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do.

**Our values**

Our values describe our main principles, qualities and attributes. They are the guiding principles which define who we are, what we do and how we do it. They make us different from our competitors and guide our decisions and actions to drive us towards our vision.

Our values are:
Results Driven
- We take responsibility for achieving excellent business results.

Ethical
- We are open and honest and meet our commitments with a responsible approach to the environment and our communities.

Customer Focused
- We aim to exceed the expectations of our internal and external customers.

Innovative
- We continuously strive for innovative and better ways to deliver our business.

One Team
- We work together consistently, promoting co-operation, to achieve our corporate objectives.

**Colleague benefits**

We’re the great company we are because of you - our people. As our way of saying thanks, we offer you a wide range of benefits and discounts to tak