Retail Sales

9 hours ago

London, United Kingdom Pop Mart UK Full time

**Job description**

**Industry**: Designer toys and collectible pieces

**Location**: Pop Mart London Stores

**Job type**: Full time Permanent

**Working Hours**: 40 hours per week

**Salary**: £26,000 p.a. plus performance bonus

**About POP MART**

Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters.

In the UK, POP MART operates seven stores in London and the Midlands, and over six Robo Shops (vending machines for POP MART products). With our ambitious growth plan, we continue to expand our retail network by opening new stores in London and nationwide.

**What to Expect**
- POP MART is a boutique-sized company with a young and multicultural team where you can expect to:

- Gain valuable professional experience covering the entire retail life cycle
- Have the opportunity to work with people from different countries and cultures in a collaborative environment
- Receive structured customer service, retail operations, and product training
- Be proactively involved in the company’s growth

**Benefits**
- POP MART offers our employees:

- Selected POP MART toys as appreciation gifts every month
- A structured bonus/commission scheme in line with the company’s and the individual’s performance
- Comprehensive training and development programs
- Regular team social events
- Paid rest breaks

**Responsibilities**
- Provide exceptional customer service and resolve any customer issues or complaints
- Manage the cashier point’s daily opening and closing procedures
- Be available to work flexible hours, including nights, weekends, and holidays

**Required Qualifications**
- Fluent in professional English, with excellent verbal and written communication skills
- Proactive with strong customer service skills to provide a memorable shopping experience
- Team-oriented with the ability to work well in a team

**Desirable but Not Essential**
- Multi-lingual language ability

**Your Application**

Pay: From £26,000.00 per year

Additional pay:

- Commission pay

**Benefits**:

- Company pension

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

**Experience**:

- Luxury Sales: 1 year (preferred)

Licence/Certification:

- Right to Work in the UK (required)

Work Location: In person

**Job Type**: Permanent

Pay: £26,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Weekend availability

Work authorisation:

- United Kingdom (required)

Work Location: In person

**Job Type**: Permanent

Pay: £26,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

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