Junior Customer Service Support Representative

2 weeks ago


Manchester, United Kingdom EVER GREENS SERVICES LIMITED Full time

**Role Overview**
As a **Junior Customer Service Support Representative**, you will play a key role in supporting our customer service operations. You will assist in handling customer enquiries, providing product or service information, and ensuring all interactions are handled in a professional and timely manner.

**Key Responsibilities**
- Provide accurate information about our services, promotions, and events.
- Support senior team members in managing customer accounts and resolving issues.
- Log and update customer information in our database.
- Collaborate with marketing and sales teams to ensure a seamless customer journey.
- Assist in gathering feedback to improve customer experience.
- Perform general administrative tasks to support the customer service department.

**Skills & Qualities**
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities with a positive, can-do attitude.
- Good organisational skills and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills and familiarity with customer service software is an advantage.
- A team player who enjoys working collaboratively.

**Why Join Us?**
- Be part of a friendly and supportive team in a creative industry.
- Gain valuable customer service and marketing experience.
- Opportunities for professional growth and career development.

**How to Apply**
Send your CV

Pay: From £30,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay

Work authorisation:

- United Kingdom (required)

**Location**:

- Manchester M2 (required)

Work Location: In person

Application deadline: 31/08/2025
Expected start date: 01/09/2025



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