Principal Customer Trainer

6 days ago


Lincoln, United Kingdom Leonardo Full time

**Closing Date**:
**The Opportunity**:
- All applicants must be willing to undergo Basic Disclosure and Barring Service (DBS) Checks and undertake Care of Trainees (CoT) Training.**What you will do**:

- Implement the development and delivery of training to staff.
- Liaise effectively with Internal Departments, Customers and End Users.
- Development and dissemination of professional standards within the Training environment.
- Conduct needs assessments in order to recommend appropriate design solutions and strategies.
- Use an instructional design and development process appropriate for a given project.
- Direct and Implement evaluation and change strategies.
- Direct and Implement training planning and preparation strategies.
- Direct and deliver training/education to all levels of target audience.
- Direct and deliver the assessment of all training/education to confirm assimilation.
- Direct and deliver mentoring/coaching to all instructional staff.
- Development and dissemination of professional standards within the Training environment.
- Conduct planning and analysis for training/education courses.
- Conduct design and development of training courses.
- Conduct evaluation and implement change to training courses.
- Plan, prepare and deliver training courses.

What You'll Get- Flexible working: We offer our employees the time and flexibility they need to enjoy a balanced life through flexible hours and part time options
- Custom working: The role may be a mixture of home based and onsite
- Flexible benefits: Our company-funded approach to flexible benefits allows employees to make choices appropriate for them. Each employee has access to a wide choice of lifestyle, health and wellbeing options best suited to their individual lifestyle goals.
- Network groups : To demonstrate our ongoing commitment to diversity & inclusion we have network groups for
- Carers (employees who care for someone who is either older, disabled or seriously ill)
- Enable (supporting people with disabilities)
- Equalise (development of a gender balanced workforce)
- Pride (promoting equality for all LGBTQ+ individuals)
- We also work in partnership with AFBE (Association for Black and Minority Ethnic Engineers).
- Training : Free access to Coursera which provides more than 4,000 online courses
- Continuous Learning : You will be supported in your ongoing professional development though training and mentoring
- Investors in People : We are proud recipients of the Investors in People Gold Award
- Employee Assistance Programme : Providing free and confidential mental health support
- Annual leave: We offer 25 days holiday, plus 8 bank holidays and 8 flexi days**What we are looking for**:

- You must have:
- Course Design Qualification (Level 3 NVQ) or a recognised higher or equivalent.
- A flexible and pragmatic approach.
- Comprehensive understanding of Electronic Warfare Operational Support or Electronic Warfare.
- Effective communication skills, both written and verbal.
- Excellent interpersonal and relationship building skills.

It would be nice if you have (any of the following):
- Train the Trainer (TTT) course (Level 4 NVQ) or a recognised higher or equivalent qualification/course.
- Recognised Teaching qualification, minimum of AET Level 3.
- A working knowledge and understanding of the JSP-822 DSAT process or equivalent.

**Life at Leonardo**:

- Discover life at Leonardo - a company for extraordinary people**Our UK locations**:

- We have offices around the UK, including Basildon, Bristol, Edinburgh, Lincoln, Luton, Southampton and Yeovil**Committed to Inclusion**:

- We are committed to creating a working environment that is designed to provide everyone with the opportunity to succeed.


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