Resolution Officer in The Pals and Complaints Team

**Resolutions Officer in the PALS and Complaints Team**: **Band 4**: **Main area** - Patient Advice and Liaison Officer - **Grade** - Band 4 - **Contract** - Permanent: A 6 month secondment will also be considered - **Hours** - Full time - 37.5 hours per week (This post will involve time working in the office and from home) - **Job ref** -...

INVITATIONS ARE ENCOURAGED FROM THOSE SEEKING A PERMANENT ROLE OR A 6 MONTH SECONDMENT The team is the main point of contact for individuals wishing to raise concerns or seeking advice or information about Trust services. The post holder is required to adopt a flexible and supportive approach to resolving requests for information regarding Trust services...

Are you a good administrator, an excellent communicator, with good listening and people skills? Can you work on your own initiative and be tenacious yet tactful in solving problems? Are you comfortable talking to people who may be distressed? If this sounds like you, the Patient Advice and Liaison Service (PALS) at Cornwall Partnership NHS Foundation Trust...

Job Description Main Purpose of JobTo respond to our customers; GP Practices, Health Communities and others, who have an enquiry or query, in a professional, motivated and caring manner. To understand the enquiry or query, by utilising general & specialist product IT skills, and together with interpersonal, organisational and planning skills, achieve a swift...

General InformationSalary£35,130 - £42,000Working PatternFull TimeVacancy ApproachExternalLocationBodminRegionSouth WestClosing Date14-Nov-2025Business UnitNPS South West Public Protection (2021)Post TypePermanentCivil Service GradeOtherNumber of jobs available1Reserve List12 MonthsJob ID11286Descriptions & requirementsJob descriptionOverview of the job ...

**General Responsibilities** Working closely with all members of Bodmin Railway Team to project plan and implement events to meet the needs of the business Dealing with event enquiries and bookings - to include group travel, educational visits and private functions Liaising with internal and external teams and stakeholders where necessary Assisting with...

An exciting opportunity has arisen for an administrative support officer to join the Integrated Care Board Head Office administration team. This role will provide a comprehensive, effective and professional administrative support service to the three Relationship Directors. You will have proven and relevant administration and/or PA experience. You will have...

The Filo ProjectThe Filo Project is a not-for-profit enterprise offering high quality, small group day care for older people. Small groups give time and space for people to feel at ease and form friendships.The Filo Project started in Devon in 2014 and expanded to Somerset in 2020. Since then we have expanded into East Lancashire and Cornwall. We are also...

**Key working relationships**: Director of Strategy and Corporate Affairs Head of Strategy Policy officer Executive and Personal Assistants ICB officers working on detailed plans for estates, workforce, digital, planned care, urgent and emergency care, intermediate care, mental health, learning disabilities/autism, children and young people, and primary...

OverviewThe Filo ProjectThe Filo Project is a not-for-profit enterprise offering high quality, small group day care for older people. Small groups give time and space for people to feel at ease and form friendships.The Filo Project started in Devon in 2014 and expanded to Somerset in 2020. Since then we have expanded into East Lancashire and Cornwall. We are...