Ask Administrator

**Job details**:
**Location**:Birmingham

**Capability**:KPMG Business Services

**Experience Level**:Junior Professional

**Type**:Full Time

**Service Line**:OEH

**Contract type**:Fixed term contract

**Job description**:
**Ask Administrator (6 month FTC)**

**Base Location**: Birmingham, Leeds or Manchester

The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.

Within Central Services we are part of a community of experts across a wide range of critical activities who help grow, run, and protect KPMG in the UK.

From HR and Learning, Finance, Procurement, Facilities and Business Support, through to Risk and Legal, Corporate Affairs, and Sales and Marketing, our approach is focused on driving the improved performance of the firm, which we support with diligence and expertise.

KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

**Why Join KPMG as an Ask Administrator**

The Business Support Group (BSG) is part of OEH and you’ll be joining a team that provides vital secretarial and administrative support to KPMG colleagues. Administrative Services KPMG (ASK) forms part of the BSG service offering, with the ASK team providing responsive administrative support and excellent customer service on a variety of tasks and activities, enabling customers to focus on their core business objectives, contributing to the KPMG’s goal of driving growth through operational excellence.

As a key member of the ASK team, you will undertake a range of responsibilities, structured work, activities and project support across our KBS function. This varied experience will provide you with a unique and exciting opportunity to learn about the breadth of support that is provided to enable our colleagues and clients to succeed. You will also have opportunities to network with a variety of internal teams and external organisations, extending your skills, knowledge and expertise.

ASK also provides agile support to other areas of KPMG and team members may have opportunities to work outside of their service line for periods of time or transfer to another service line after their initial ASK induction period.

We offer a wide range of training and development opportunities and you’ll have all the support you need to achieve your full potential and develop a career that meets both your personal and professional goals.

**What will you be doing?**
- Providing excellent customer service and high-level administrative support ensuring quality at all times
- Supporting on administrative tasks forming part of the ASK Service Catalogue
- Providing agile support across a variety of KBS areas such as People Operations, Finance Operations and Risk Operations
- Supporting executive assistant cover and project admin support
- Communicating effectively with customers and colleagues to ensure expectations and service delivery parameters are met
- Preparing, amending and producing KPMG branded Word, Excel and PowerPoint documents
- Providing audio transcription services
- Arranging internal and external meetings, book meeting rooms, catering and equipment. Including researching and organising venues and events
- Undertake input and management of CRM data

**What will you need to do it?**
- Customer focused with a clear vision of what excellent service looks like
- Knowledge of administration support service
- Confident negotiation skills, with the ability to set clear and realistic customer expectations
- Experience of working in a team environment
- Excellent communicator able to build strong and lasting professional relationships
- Flexible and easily able to adapt to change and fast paced working environments
- Highly organised and able to prioritise tasks in accordance with deadlines
- Knowledge and understanding of Microsoft Word, PowerPoint, Excel, Outlook and Teams

**Skills we’d love to see/Amazing Extras**:

- Preferred qualifications of 5 GCSEs or equivalent at grade A-C including English and Maths
- A passion for continuous learning and development

To discuss this or wider Central Services roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG.

**Our Locations**:
We are open to talk to talent across the country but our core Central Service hubs for this role are:

- Leeds
- Manchester
- Birmingham

With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team.

**Find out more**:
Within Central Services we have a range of divisions and specialisms. Click the links to