Tenancy Sustainment and Floating Support Officer

1 day ago

Peterborough, United Kingdom Peterborough City Council Full time

**Salary**:

- £27,711 - £31,067**Directorate**:

- Place & Economy**Contract Type**:

- Fixed Term**Closing Date**:

- 1 September 2025

**Role Published**:

- 18 August 2025

**We are currently recruiting for three Tenancy Sustainment and Floating Support Officers on a fixed term contract until 31st March 2026**

**All about the Role**

The purpose of the role is to provide a Tenancy Sustainment and Housing Related Support Service, to individuals and families living within Peterborough's directly managed temporary accommodation
both in a hostel or self-contained accommodation.

Undertake initial assessments and work with customers to agree support goals and provide support and guidance to work towards achieving those goals

To provide support including making onward referrals and signposting to other services for those who are in temporary accommodation around multiple issues including but not limited to:

- Mental Health
- Physical health and wellbeing
- Substance and alcohol misuse
- Debt and welfare benefits
- Domestic Abuse
- Employability
- Budgeting skills and tenancy readiness skills
- Refugees who have recently left Home Office accommodation

**All about our Team**

This is a fantastic opportunity to join the housing needs team supporting vulnerable clients within interim accommodation.

We are a very passionate team who always strive to go above and beyond.

**All about You**

You will have strong organizational skills, with the ability to work independently and also within a team

**All about our Benefits**
We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme
- Access to a range of benefits via Vivup, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
- Buy up to 10 days additional annual leave (pro-rata)
- Access to car lease scheme
- Take your bank holidays flexibly to better suit your personal circumstances
- Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
- Access to development opportunities including apprenticeships to support your personal and professional growth
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
- Access to our equality, diversity and inclusion network
- Opportunities to receive Employee Recognition Awards

**All about our Commitments**

**Job benefits**:
**Work / Life Balance**

**Home Working Allowance**

**Learning and Development**

**Professional Membership Support**

**Employee Wellbeing Programme**

**Employee Recognition Scheme**

**Long service recognition**

**Paid Volunteering Allowance**

**Generous Annual Leave**

**Option to Increase Holiday Allowance**

**Referral Programme**

**Family centric ethos**

**Attractive Pension Opportunities**

**Enhance Pension Options**

**Employee Discounts**

**Exclusive Discounts**

**Voluntary Health Cash Plan**

**Selected Paid Relocation Scheme**

**Discounted Parking in Peterborough

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