I - Customer Service

7 days ago


Sunderland, United Kingdom Pertemps Newcastle & Gateshead Full time

Urgent Call Centre (Work from Site)
We urgently require a number of call centre-based Customer Service Advisors.
Based in office
Doxford Park
Sunderland
37.5 hrs per week (Full Flexibility required)
Excellent transport links and free parking
Great onsite facilities
Full training provided
This is a 12 week temporary assignment with some opportunities for longer fix term contracts. You will be joining a National and dynamic forward-thinking company, with great onsite facilities, free parking a superb team-based culture and excellent customerservice, call centre training.
The role involves taking inbound calls and dealing with customer queries through various channels such as telephony and online services.
Be resilient
Be friendly and polite
Have excellent computer skills
Be able to work under pressure
Be comfortable with high volumes of calls
Previous Call Centre/Customer Service experience is essential. There will be 2 weeks of initial training
**NO annual leave to be considered for the entirety of the 12-week contract**
**This role will be working every Saturday**
Hours of work:
37.5 hours per week between:

- 7am - 8pm Monday to Friday
8am - 8pm Saturday
£11.77ph
9am - 4pm Sunday
£14.00ph
Hours of work will be based around a rota that will be provided 4 weeks in advance - any outside appointments must be worked around the shift pattern.
If this role is of interest, please don't hesitate to apply



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