Site Receptionist/administrator

Overview:
**Role**:Site Receptionist/Administrator

**Location**:Shoreham - Onsite

**Role ID**: 2025-2816

**Our vision is to create a safe and sustainable world.**

Ricardo plc is a global strategic, environmental, and engineering consulting company. With over 100 years of engineering excellence and employing close to 3,000 employees in more than 20 countries, we provide exceptional levels of expertise in delivering leading-edge and innovative cross-sector sustainable products and solutions. Every day, we enable our customers to solve the most complex and dynamic challenges to help achieve a safe and sustainable world.

**The Role**

We are looking for a Site Receptionist/Administrator to join our office in Shoreham.

**Key Competencies and Experience**
- Excellent social skills.
- Good customer service skills.
- Essential telephone etiquette, knowledge.
- Good communication skills - Ability to communicate effectively, both verbally and in writing with co-workers and clients.
- Good organisational skills.
- Knowledge of principles and practices of Ricardo.
- Ability to operate standard office equipment, including but not limited to, computers, teams/telephone systems, copiers, and laminating machines.
- Ability to multi-task as often you are required to manage many different tasks at one time, including taking messages and scheduling conference room bookings.
- Be a team-player also be able to work on own initiative.
- Maintain Integrity and confidentiality.

**Reception Duties**
- ** Greet Visitors -**Receptionists are to greet and welcome guests. A good first impression is important as they are the first point of contact for Ricardo. Positive attitude and a professional appearance, as reception area is the first thing a visitor sees when they arrive.
- ** Answer the telephone -**Answering calls, it is important to know the basic tasks such as transferring calls, putting the caller on hold, call forwarding etc.
- **Keep reception area clean and well maintained -**As a receptionist, you are responsible for making sure your area is visually clean, this includes area around coffee machine is clean and all items replenished.
- ** Manage the Conference Room Bookings -**Booking conference rooms, through Microsoft Outlook, ensuring all visitors/clients/contractors are booked in.
- **Security Badges -**Training on Mitrefinch to issue/make access badges for employees and contractors. Keeping the database spreadsheet updated with details of all badges produced.
- ** Opening & Closing of Reception -**Ensure all correct procedures & safety requirements are carried out during the opening & closing of main reception.

**Administrative Duties**
- Timesheets
- Raise POs /requisitions
- Expenses
- Taxi bookings
- Electric Vehicle Charge points
- Pool Cars
- Post
- Business Card Request
- Green house gas emissions data collection and entry to a strict deadline

**Site Management Specific Admin**
- Assist Site Manager for any administration duties.
- Assisting site team members as & when required.
- Renew all contractors liability insurance & add to spreadsheet.
- Update/delete contractor’s details as required.
- Input all service reports to air-conditioning spreadsheet.
- Update service planned maintenance spreadsheet.

**Hospitality**
- Send all hospitality to Prague office once received from Grayson restaurant.
- Order refreshments, Lunches etc. for meetings as requested by host.

**Utilities**
- Keep spreadsheet updated with all STC utility usage.
- Report any anomalies to Management.
- Input all ESG data into Figbytes.

**Working here**

You will be warmly welcomed into our workplace where every voice matters. We are diverse thinkers and doers, coming together to create a culture of inclusion. We will support you to find your place.

We will encourage you to use your passion and expertise to make a positive impact through the projects you work on. Your knowledge and desire to bring about change will be invaluable in helping deliver innovative solutions that support communities across the globe in becoming safer and more sustainable.

**Work life balance**

We offer flexible approaches to work, whether that is working from home, being in the office, or as a hybrid worker. We're happy to discuss flexible working arrangements. Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential.

**Benefits**

We want you to know how much you are valued. Your remuneration and benefits package will reflect that. You will receive a range of benefits which include support for your physical and mental health.

Our core benefits include 25 days' annual leave, plus 8 flexible bank holidays, a competitive company pension scheme, life assurance and professional subscriptions reimbursement. We also offer a wide range of flexible benefits to suit your lifestyle.

**Diversity, Equality, and Inclusion statement**

We are an Equal Opportunity Employer, we believe in each person's potential, and