Sales Representative

At TieTa our goals are to become the most effective and trusted outsourced contact centre in the UK. We partner with our clients to help them achieve their business targets and give the customers a great experience. We work in a fun, supportive, fast-paced environment with a great team of people, some healthy competition and a customer-centric focus. If you are an ambitious, enthusiastic, driven individual who is willing to work hard to achieve results and reap the benefits that come with them, then this job is for you.

**The role**:

- Developing new client relationships and opening doors for new business development
- Build positive relationships with customers to enhance the image of the brand and maintain its reputation
- Maintain targets for accuracy, quality, volume and agreed service levels
- Ensure accurate records are kept and internal systems updated
- Performing other duties as assigned, which are reasonable, relevant to the job role and necessary for company success
- Supporting other colleagues when assigned to do so
- Previous experience working in a sales/telesales environment
- Strong communication skills
- Ability to cross sell and upsell
- Strong ability to overcome objections
- Experience working towards targets
- Ability to manage your own workload
- Strong customer focus
- Foster a culture of sales excellence across all aspects of the sales cycle from prospecting to negotiation
**Requirements of the Role**:

- You must **currently **be residing within the **UK**:

- Aged 18 or above
- English speaking with good communication skills (verbal and written)
- Computer literate, with basic IT skills
- **Able to travel to our offices based in Banbury on a daily basis**:

- Due to the nature of our contracts, a CRB check and credit check will be required
**About us**:
At Tie-Ta we work hard but like to have fun along the way, we are ambitious and our employees are key to the growth of the business. We are a fast-growing company providing outsourced contact centre solutions to clients across the UK and overseas. We have supported over 500,000 consumers on behalf of our clients, and we pride ourselves on our enviable track record of delivering a customer-focused contact centre service directly from our award-winning dedicated UK team.

We empower our staff to deliver impeccable service and success through understanding, compliance and quality. Our team is not bound by office space and specialise in home working combined with our onsite training at our Banbury head office and close quality control. Our teams can work in the office, remotely or follow our Hybrid working model.

We pride ourselves on the tailored approach we offer to every client and every campaign. We embrace the goals, culture and ambitions of our clients and take on their company values whilst always promoting our own company values of:
**Trust**

**Integrity**

**Empowerment**

**Transparency**

**Adaptability**

We aim to be a first-rate employer for our staff with personal development opportunities to grow and refine their skill set in a unique environment. We have a very talented team of people working and growing with us
- Over 90% of our team are recruited internally into senior roles such as Team Leaders, Quality Specialists and Trainers, so when you begin a career at Tie-Ta the sky really is the limit

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00 per year

Additional pay:

- Commission pay

**Benefits**:

- Company events
- Company pension
- Referral programme
- Store discounts
- Wellness programmes
Schedule:

- Monday to Friday