Online Education Coordinator

2 days ago

London, United Kingdom Immerse Education Full time

**Brief**

We are looking for a motivated and ambitious person to join Immerse Education, a leading provider of premium educational experiences to students across the world, comprising residential summer schools and online courses.

Immerse Education has grown rapidly over the past five years, and have also found success in online programmes since launching them in May 2020.

This is a position for someone who is a natural project manager, highly organised, performance-driven and with an entrepreneurial spirit.

The primary responsibility of the Online Education Coordinator is to oversee the delivery of all online programmes, ensuring that students receive a first-class experience, tutors are supported and maintaining overall quality assurance.

Outside of these operational responsibilities, the post-holder will also be heavily involved in the commercial side of online education, including generating and converting leads, marketing strategy and general business development.

This is a perfect role for someone with an entrepreneurial streak, an interest in business development and programme management.

**Responsibilities**:

- Operational oversight of online programme delivery
- Planning 1:1 tutorial programmes by matching students to tutors
- Setting up group-based programmes
- Managing curriculum development and administration alongside our teaching faculty, across our entire portfolio of courses
- Researching and implementing innovative approaches to education
- Regularly evaluating competitors’ offerings and ensuring Immerse Education’s products stay ahead of the competition
- Facilitating the student learning process pre-, post-, and during courses
- Ensuring that students’ satisfaction with the academic programme exceeds high expectations
- Contributing to communication materials to market the programmes to prospective clients
- Continuously looking at ways of improving operational efficiencies
- Generating and converting student leads
- First point of contact for tutors and students in the event of problems
- Monthly reporting on sales and operational activity

**Requirements**:

- Excellent written and oral communications skills
- Strong editing skills
- Demonstrable experience in working to tight deadlines
- Strong work ethic and attention to quality and detail
- Ability to solve problems and successfully engage with appropriate technical and internal resources
- Ability to juggle multiple projects through highly effective organisational skills
- Ability to make sound decisions quickly and efficiently
- Ability to show initiative and a readiness to take responsibility
- You must be highly organised with excellent verbal and written communication skills and a strong work ethic
- IT skills - we’re a very forward-looking education company and expect all of our team to be familiar with using technology such as Google Docs, Adobe, Wordpress, Asana, Slack and Salesforce.
- Advantageous: Professional experience working in a similar role, and experience of working with an LMS

**Salary**: £30,000.00 per year

**Benefits**:

- Profit sharing

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: Hybrid remote in London

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