Complex Support Worker

**Complex Support Worker**
**Fallings Park, Wolverhampton**
**£10 - £12 per hour DOE**
**Full/Part time shifts available**
**Drivers only**
**COVID Vaccination essential**

**Core elements**:
We are recruiting for a complex care supported living service for individuals with severe learning disabilities, Epilepsey and autistic spectrum condition. Desired knowledge, skills and experience include:

- Supporting service users to engage with activities of daily living (e.g., cooking and cleaning), home activity planning, and community access (e.g. shopping, swimming, local disco, pubs, etc)
- Working within the positive behaviour support framework and in accordance with agreed support plans and risk assessments to proactively prevent behaviour incidents, including use of de-escalation techniques to avoid behavioural crisis incidents.
- Use of autism-friendly approaches, including effective verbal communication, visual aids (e.g. symbols, schedules, traffic lights, social stories, etc), intensive interaction, and integrating a sensory diet within a person’s daily life
- Completing accurate and detailed daily documentation of care and support provided, e.g., activities, mood, significant events, behaviour incidents, etc.
- Working with the families of our service users, communicating regularly, and maintaining positive working relationships.

**How to support me**:

- I can use single words and 2-3 word phrases to express my wants and needs. Most of my communication is non-verbal, such as pointing, leading somebody to what I want, tone of vocalisations, body language, facial expressions, etc.
- I respond well to verbal and visual ‘now and next’ schedules, e.g. “Now breakfast, next is shower”.
- I like to have two options for food, drinks, clothing, activities, etc.
- I need support staff who know me well and are able to help me make everyday choices and decisions in my best interests.
- I like to play hand clapping games (e.g. ‘patty cake’) with people and copy sounds they make (e.g. popping or clicking sounds, whistling, etc.), or sing songs I like with others. I have a really good sense of pitch and can copy melodies well.
- I enjoy playing ball games with people and watching others play ball games. I have great hand to eye coordination and am very good at catching
- I also enjoy going out and about in my car with my support staff, such as to McDonald’s drive thru, and driving round to see the local area. I too enjoy swimming with my staff and visiting my parent’s home.

**You will**:

- Have experience and knowledge of severe learning disabilities, epilepsy and autistic spectrum condition.

**Liberty Complex Support Pay Banding**:

- £10 per hour - willing to work towards care certificate standards, 0-1 years’ experience of working with people with learning disabilities, autism, challenging behaviour, etc.
- £11 per hour - NVQ Level 2 or equivalent - or willing to work towards this. Care Certificate Standards completed, and 2 years’ experience of working with people with learning disabilities, autism, challenging behaviour, etc.
- £12 per hour - NVQ Level 3 or equivalent - or willing to work towards this. Care Certificate Standards completed and 3 years’ experience of working with people with learning disabilities, autism, challenging behaviour, etc. Completed or willing to complete adult safeguarding level 3 training.

**The 6C's Value's essential to compassionate care**:
Here at Liberty Complex Support we like to follow the NHS values essential to compassionate care. These are the following:

- Care - Care is our core business and that of our organisations; and the care we deliver helps the individual person and improves the health of the whole community. Caring defines us and our work. People receiving care expect it to be right for them consistently throughout every stage of their life.
- Compassion - Compassion is how care is given through relationships based on empathy, respect and dignity. It can also be described as intelligent kindness and is central to how people perceive their care.
- Competence - Competence means all those in caring roles mist have the ability to understand an individual’s health and social needs. It is also about having the expertise, clinical and technical knowledge to deliver effective care and treatments based on research and evidence.
- Communication - Communication is central to successful caring relationships and to effective team working. Listening is as important as what we say. It is essential for ‘No decision without me’. Communication is the key to a good workplace with benefits for those in our care and staff alike.
- Courage - Courage enables us to do the right thing for the people we care for, to speak up when we have concerns. It means we have the personal strength and vision to innovate and to embrace new ways of working.
- Commitment - A commitment to our patients and populations is a cornerstone of what we do. We need to build o