Complex Support Worker

**Complex Support Worker**
**Fallings Park, Wolverhampton**
**£10 - £12 per hour DOE**
**Full/Part time shifts available**
**Drivers desirable**
**COVID Vaccination essential**

**Core elements**:
We are recruiting for a complex care supported living service for individuals with severe learning disabilities, anxiety and autistic spectrum condition. Desired knowledge, skills and experience include:

- Supporting service users to engage with activities of daily living (e.g., cooking and cleaning), home activity planning, and community access (e.g. shopping, swimming, local disco, pubs, etc)
- Working within the positive behaviour support framework and in accordance with agreed support plans and risk assessments to proactively prevent behaviour incidents, including use of de-escalation techniques to avoid behavioural crisis incidents.
- Use of autism-friendly approaches, including effective verbal communication, visual aids (e.g. symbols, schedules, traffic lights, social stories, etc), intensive interaction, and integrating a sensory diet within a person’s daily life
- Completing accurate and detailed daily documentation of care and support provided, e.g., activities, mood, significant events, behaviour incidents, etc.
- Working with the families of our service users, communicating regularly, and maintaining positive working relationships.

**How to support me**:

- I need my support team to make sure my medication is correct, to stock take, and to assist me to take my medication, and administer it safely.
- I communicate through symbols, pointing and using my communication app on my tablet. I use signs to communicate but sometimes need promting to communicate this way.
- I enjoy going out in the community with my support staff. I need two support staff at all times.
- I enjoy gardening, water play, self-care/pampering and being outdoors. I enjoy watching TV, usually cartoons or comedies, listening to music (especially Whitney Houston).
- I enjoy being around my teddy bears, reading magazines, looking at photos, being outdoors and being pampered.
- I prefer savory dishes rather than sweet ones. I have a varied appetite and like all different types of foods. I like tea, fruit squash, fizzy pop, water and hot chocolate, but if I push the drink away this means I would either like an alternative or I am not thirsty right now.
- I enjoy a Carvery at the local pub, I would like to go at least once per week, support me to go. I have attended the local when it is busy with people and I have not presented challenging or distressed.
- I require full support with personal care, including hair and body wash and teeth brushing, but I do need you to tell me what you are going to do next and ask for my consent before doing anything.

**You will**:

- Have experience and knowledge of severe learning disabilities, anxiety and autistic spectrum condition.

**Liberty Complex Support Pay Banding**:

- £10 per hour - willing to work towards care certificate standards, 0-1 years’ experience of working with people with learning disabilities, autism, challenging behaviour, etc.
- £11 per hour - NVQ Level 2 or equivalent - or willing to work towards this. Care Certificate Standards completed, and 2 years’ experience of working with people with learning disabilities, autism, challenging behaviour, etc.
- £12 per hour - NVQ Level 3 or equivalent - or willing to work towards this. Care Certificate Standards completed and 3 years’ experience of working with people with learning disabilities, autism, challenging behaviour, etc. Completed or willing to complete adult safeguarding level 3 training.

**The 6C's Value's essential to compassionate care**:
Here at Liberty Complex Support we like to follow the NHS values essential to compassionate care. These are the following:

- Care - Care is our core business and that of our organisations; and the care we deliver helps the individual person and improves the health of the whole community. Caring defines us and our work. People receiving care expect it to be right for them consistently throughout every stage of their life.
- Compassion - Compassion is how care is given through relationships based on empathy, respect and dignity. It can also be described as intelligent kindness and is central to how people perceive their care.
- Competence - Competence means all those in caring roles mist have the ability to understand an individual’s health and social needs. It is also about having the expertise, clinical and technical knowledge to deliver effective care and treatments based on research and evidence.
- Communication - Communication is central to successful caring relationships and to effective team working. Listening is as important as what we say. It is essential for ‘No decision without me’. Communication is the key to a good workplace with benefits for those in our care and staff alike.
- Courage - Courage enables us to do the right thing for the people we care for, to sp