Customer Service Advisor

7 days ago


Morley, United Kingdom NRG Full time

Digital Customer Advisor
- £22,000 + Bonus + Benefits (Leeds Based Role)

We provide 5 million customers with responsible access to credit through a range of cards and digital credit solutions for some of the UK’s most loved brands.

We’re looking for people with a passion for great customer service to become part of our Award-winning Multi-Channel Contact Centre team that supports customers to become more 'digitally confident’ and 'assist them getting and remaining online’.

Overall, you will be assisting our customers getting online and understanding the benefits of digital servicing whilst delivering a world-class customer experience.

Based near Leeds, the contact centre is at the heart of our business - it’s where we connect directly with customers via phone or WebChat.

Colleagues joining the team can expect full training from day one and a fantastic development programme as well as a basic salary of up to £22,000, annual bonus and competitive benefits package

So if you’ve plenty of customer service experience gained from either retail, hospitality, leisure or a call centre setting then we’d love to hear from you.

What works for you:

- £22,000 basic salary
- 26 Days Annual Leave plus bank holiday’s
- NewWork - 50% hybrid model meaning we offer our colleagues an option of working from home 50% of their working week
- minimum of 2 days a week in the office
- A Monday to Friday shift pattern allowing you to plan your life and ensure a great work / life balance
- Free onsite parking and various other free facilities to use at our offices

Diversity & Inclusion

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00 per year

Additional pay:
Bonus scheme

**Benefits**:
Casual dress

Company events

Company pension

Discounted or free food

On-site parking

Referral programme

Wellness programmes

Work from home

Schedule:
8 hour shifts



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