Service Administrator

2 days ago

Falkirk, United Kingdom Office Angels Full time

Office Angels are recruiting on behalf of a leading public services provider based in Larbert. Our client is looking for 4 Service Administrators to add to their processing team.
Our client prides?themselves on providing an excellent customer journey and want YOU to be a part of it. The hours of work are? 9am - 5pm (Monday-Friday).
Rate of Pay: - £10 per hour.
Assignment Length: 3 months
About the Role??
- You will be first point of contact - you will be focused on delivering a high level of customer service.
- Assisting customers with online registration - dealing with all queries in relation to this.
- Updating internal database, keeping customer details accurate.
- Delivery of a quality workload in a fast-paced environment.???
- Collating and reporting information using MS Excel.?
- Assisting with delivery and roll out of new services
- Taking and directing calls and queries to relevant departments.
- General administration support, including uploading and processing documents for service users.
About You??
Excellent communication, organisational?and administration skills?
Proficient in MS Office Packages.
Excellent customer service approach??
Ability to meet tight deadlines?and?multi-task?
Ability to work as part of a team and to use your own initiative??
Quick learner with good attention to detail,?accuracy?and presentation?
Ability to quickly understanding of products, systems, and customer requirements
Personal Attributes??
Proactive,?professional?and helpful?
Calm, confident manner and able to work effectively under pressure, in a fast paced?technical work environment.??
Reliable,?responsible?and organised.??
Solution focused and flexible approach to problem-solving??
You will be based at the company head office - the working environment suits self-directing people able to agree priorities and feedback challenges or obstacles clearly and quickly. It is a fast paced and busy office where accuracy and timely completion arerequired.
Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team:?
- Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after?
- Access to discount vouchers with many high street brands?
- Eye care vouchers and money towards glasses should you require them for VDU purposes?
- We can search for permanent work whilst you're in assignments and offer expert interview support and advice?
- Weekly pay?
- Pension scheme option (with employer contributions)?
- 28 days paid annual leave (Based on a weekly accrual)?
- Statutory Sick Pay in the unfortunate event you find yourself under the weather?
- Access to our assistance programme that provides free, confidential and independent advice on a range of issues including grief, stress and legal issues?
- Should you wish to pursue a different career path, we have several sister businesses which cover almost every sector and specialism?

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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