Customer Service

5 days ago

Welwyn Garden City, United Kingdom Woohoop Packaging Full time

**Customer Service Advisor (Full - time)**

**Job Summary**:
Woohoop Packaging is a part of the Duncan Print Group specialising in printed packaging design and manufacturing, serving a wide range of customers from start-up's to major high street retailers. We have an excellent reputation within the packaging industry for award winning design and print for products as wide ranging as mobile phones, beauty and niche food packaging.

This role will suit an organised person with a creative mindset, ideally you will have some sales experience and a passion for improving customer experiences. The team you will join is responsible for processing new enquiries from prospects and guiding them through our process, from the initial contact you will help them create a brief and follow them right through to the delivery of the finished products.

**Other duties**:
Will include working closely with our designers to create prototypes, working with our customer services and estimating team to create quotations and assist with orders into production.

Through all of this we are looking for someone who can win over potential customers with their enthusiasm and creative solutions.

**Skills & Requirements**:
Graduate preferred but those with equivalent work experience in a similar setting will be considered

Good written and spoken English

Well organised

Proficiency in Excel or similar, Word and digital platforms

Good negotiating skills

An interest in design and packaging

Positive, resilient attitude to working with clients and colleagues

Ability to think creatively to achieve goals

Enthusiastic and hardworking

**Benefits & Salary**:
Negotiable depending on experience

On-site parking

25 days annual Holiday

Pension available

, Permanent

**Job Types**: Full-time, Permanent

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

**Education**:

- Bachelor's (required)

**Experience**:

- customer service: 3 years (required)

Work Location: In person

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