Customer Service Assistant
24 hours ago
**Customer Service Assistant (Betting) - PAID TRAINING**
A Customer Service Assistant with Britbet is a customer service based role, which involves placing bets on behalf of Racing Guests and in turn paying out winning ticket/s. This requires the use of a touchscreen terminal to navigate around the different racecourses and bet type. You will have the opportunity to work in a Window Terminal within the public areas of the racecourses or as a Courier with a hand held Tablet Terminal in a Hospitality Lounge/Box area.
This role would be working at Exeter, Taunton and Newton Abbot Racecourses. Travel is paid and if you want to travel further afield, this is also an option, and overnight accommodation can be provided.
**Role duties;**
- To use the betting terminals to take bets from customers (training provided)
- Pay out guests who supply winning tickets and cancel mistakes effectively
- Provide excellent customer service to racegoers
- Handle cash and cash up at the end of each race day
- Explain different bet types to customers when needed (training provided)
**Skills / Attributes;**
- Good customer service experience
- Good mental arithmetic
- No prior knowledge of racing or betting needed
- Ability to deal with cash efficiently
- Confident relaying information to guests around bets and races after training
- Enthusiastic
**Our next Training day will be held on Wednesday 24th August.**
We hope to hear from you _soon_
**Job Types**: Part-time, Freelance, Zero hours contract
**Salary**: £11.33-£13.60 per hour
**Benefits**:
- On-site parking
- Referral programme
Schedule:
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Tips
COVID-19 considerations:
In line with government rules
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