Navigator Team Leader

3 days ago

Brighton, United Kingdom Change Grow Live Full time

Overview:
**_ Believe in People?_**

**_ The best people have one thing in common._**

**_ They care._**

At Change Grow Live, our daily commitment to the core values of being open, compassionate, and bold drives our staff to create a positive impact on the lives of service users. We provide unwavering support and respect in a safe environment, fostering a sense of community.

**Are you passionate about making a difference in the lives of those rough sleeping? So are we**

The **Brighton and Hove Street Outreach Service** is offering an exciting opportunity to recruit a **Team Leader** in the **Navigator Team** of the Service. Having experience of working with people who have multiple complex needs and knowledge of homelessness and immigration law is essential.

The post holder will lead the Navigator team that supports clients who are on the Target & Priority group and those who are at risk of being evicted or abandoning accommodation and returning to the street. Offering supervision, appraisals and leading in team meetings where required. Having good knowledge of the city and good partnership links is desirable.

**Where**: Brighton

**Full Time Hours**:37.5 per week

**Full time Salary**:£35,220.59 - £37,184.91 depending on experience, pro rata for part time hours

**Contract**:Fixed Term Contract until 31st March 2026.

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

**Responsibilities**:
**As Team Leader, you will**:
- Provide day-to-day leadership, guidance, and supervision to the outreach team.- Support staff on shifts, including evenings, nights, weekends, and bank holidays, to ensure safe and effective practice.- Build strong relationships with key partners, including enforcement teams and accommodation providers, to deliver joined-up responses to rough sleeping.- Ensure services achieve positive outcomes for people who sleep rough while addressing issues such as street activity and antisocial behaviour in a proactive way.- Play an active role within the service’s management team, allocating caseloads, monitoring performance, and maintaining high-quality standards.

**What we’re looking for**:
You’ll bring:
- Experience working within homelessness or housing services, with a solid understanding of assertive outreach approaches.- Knowledge of homelessness, housing, welfare, and benefits systems.- A strong grasp of mental health, substance misuse, and the challenges faced by people with complex needs.- The ability to stay organised, manage a busy service, and respond flexibly to changing demands.- Commitment to reducing rough sleeping and supporting individuals to achieve positive, lasting change.

**What We Offer**:

- Competitive holiday allowance, with additional days earned over time.
- Weekly 'Wellness' hour and access to our 'Wellness' hub and Employee Assistance Programme.
Contributory pension scheme.
- Exciting benefits, including discounts on shopping, cinema, holidays, and more.
- Supportive and friendly team.
- Comprehensive training, career development, and progression opportunities.
- A refer a friend scheme

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